Product Manager

unitQ; San Francisco (CA); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Stock Options

Flexible Vacation Policy

Medical coverage through BlueShield

Kaiser Insurance

Dental and Vision through Beam

401(k) Plan

Life Insurance

FSA and Dependent Care FSA Plans

$50/month internet/cell phone/equip.re

Generous leave policies

Equinox Gym Memberships or stipend

Snacks and dog friendly office

Job summary

unitQ is seeking a Product Manager to steer AI-powered feedback analytics, shaping roadmap priorities for systems processing large-scale user feedback with LLMs, RAG, and agentic frameworks.

You will partner with engineers, designers, and GTM teams to ship features that convert unstructured data into actionable product improvements for top customers.

Qualifications

• 4+ years of product management experience in B2B SaaS or AI/data-focused products.
• Familiarity with user engagement or behavioral analytics.
• Hands-on experience with ML/AI technologies including LLMs, RAG, or agentic frameworks.
• Working knowledge of SQL and ability to explore data to inform decisions.

Responsibilities

• Drive the roadmap and execution for AI-powered feedback analytics as a key member of the product team.
• Collaborate with engineering and design to deliver insights tailored to different customer personas and integrated into workflows.
• Define and track key product metrics such as insight clarity, relevance for roles, dashboard engagement, and business impact.
• Work cross-functionally to deliver value from data ingestion to visualization and storytelling.
• Engage directly with customers including product and support leaders at top tech companies to gather feedback and shape solutions.

Skills

4+ years product management

data analytics

ML/AI experience

SQL

presentation skills

cross-functional leadership

customer-facing

Tools

Looker

Retool

Tableau

Job description

About UnitQ

At unitQ , we leverage AI and advanced analytics to enable businesses to proactively monitor and improve product quality based on real-time user feedback from both public and private channels. Backed by leading investors such as Zendesk , Accel ,and Google and following our recent Series B-1, unitQ serves world-class clients, including Pinterest, PayPal, and Dropbox. Our mission is to help companies of all sizes deliver exceptional product experiences, optimize operational efficiency, and drive sustainable growth through continuous product quality improvement.

Job Description

We’re looking for a Product Manager to lead initiatives at the intersection of data analytics and AI. In this role, you’ll help define and drive roadmap priorities for systems that process, classify, and visualize large-scale user feedback using technologies like LLMs, retrieval-augmented generation (RAG), and agentic frameworks. You’ll collaborate closely with engineers, designers, and go-to-market partners to ship impactful features that help companies extract value from unstructured data and improve product quality at scale. This is a high-impact role for someone who thrives in technical, fast-moving environments and enjoys blending data, product intuition, and user empathy.

Role Responsibilities

• Drive the roadmap and execution for AI-powered feedback analytics as a key member of the product team
• Collaborate with engineering and design to deliver insights that are tailored to the needs of different customer personas — from product managers to executives — and integrated into their workflows
• Define and track key product metrics — including insight clarity, relevance for customer roles, engagement with dashboards, and overall impact on decision-making
• Work cross-functionally to deliver customer value from ingestion to visualization and storytelling
• Engage directly with customers — including product and support leaders at top tech companies — to gather feedback, present insights, and shape solutions

About You

• 4+ years of product management experience, ideally in B2B SaaS or AI/data-focused products
• Familiarity with user engagement or behavioral analytics
• Hands-on experience working with ML/AI technologies, including LLMs, RAG systems, or agentic frameworks
• Working knowledge of SQL and comfort exploring data to inform decisions
• Strong presentation and storytelling skills — able to clearly communicate insights to both technical teams and customer executives
• Proven ability to lead cross-functional work and prioritize under ambiguityA customer-first mindset with experience in high-touch, customer-facing roles
• Experience conducting competitive analysis and market research to inform product direction and differentiation

Nice To Have

• Shipped features that analyze unstructured data (e.g., user reviews, tickets, call transcripts)
• Experience building dashboards or working with data visualization tools (e.g., Looker, Retool, Tableau)
• Background in customer success, product operations, or support tooling

Benefits

• Stock Options
• Flexible Vacation Policy
• Medical coverage through BlueShield and Kaiser
• Dental and Vision coverage through Beam
• 401(k) Plan
• Life Insurance
• FSA and Dependent Care FSA Plans
• $50/month internet/cell phone/equipment reimbursement
• Generous leave policies
• Equinox Gym Memberships - No Equinox near you? We offer a monthly stipend instead!
• Snacks and dog friendly office environment

At unitQ, we believe that a diverse and inclusive team is key to building a great product. We celebrate the different cultures, perspectives, and experiences reflected across our team and will continue to build a diverse team as we grow.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.