Product Manager

unitQ; Emeryville (CA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Stock Options

Flexible Vacation Policy

Medical coverage

Dental and Vision coverage

401(k) Plan

Life Insurance

FSA and Dependent Care FSA Plans

$50/month internet/cell phone/equipment reimbursement

Generous leave policies

Equinox Gym Memberships

Snacks and dog friendly office environment

Job summary

unitQ is seeking a Product Manager to lead initiatives in AI and feedback analytics. You will direct a roadmap for systems that visualize user feedback and collaborate closely with engineers and designers to enhance product quality.

Ideal candidates should have 4+ years of experience in product management with a strong background in B2B SaaS or AI/data-focused products. Benefits include stock options, flexible vacation, and health coverage.

Qualifications

• 4+ years of product management experience, ideally in B2B SaaS or AI/data-focused products.
• Hands-on experience working with ML/AI technologies, including LLMs, RAG systems, or agentic frameworks.
• Proven ability to lead cross-functional work and prioritize under ambiguity.

Responsibilities

• Drive the roadmap and execution for AI-powered feedback analytics.
• Collaborate with engineering and design to deliver tailored insights.
• Define and track key product metrics to impact decision-making.
• Engage directly with customers for feedback and insights.

Skills

Product management experience

User engagement or behavioral analytics

ML/AI technologies

SQL knowledge

Presentation and storytelling skills

Cross-functional leadership

Customer-first mindset

Competitive analysis

Tools

Looker

Retool

Tableau

Job description

At unitQ, we leverage AI and advanced analytics to enable businesses to proactively monitor and improve product quality based on real-time user feedback from both public and private channels.

Product Manager – AI & Feedback Analytics

We’re looking for a Product Manager to lead initiatives at the intersection of data analytics and AI. In this role, you’ll help define and drive roadmap priorities for systems that process, classify, and visualize large-scale user feedback using technologies like LLMs, retrieval‑augmented generation (RAG), and agentic frameworks. You’ll collaborate closely with engineers, designers, and go‑to‑market partners to ship impactful features that help companies extract value from unstructured data and improve product quality at scale.

Role Responsibilities

• Drive the roadmap and execution for AI‑powered feedback analytics as a key member of the product team
• Collaborate with engineering and design to deliver insights that are tailored to the needs of different customer personas — from product managers to executives — and integrated into their workflows
• Define and track key product metrics — including insight clarity, relevance for customer roles, engagement with dashboards, and overall impact on decision‑making
• Work cross‑functionally to deliver customer value from ingestion to visualization and storytelling
• Engage directly with customers — including product and support leaders at top tech companies — to gather feedback, present insights, and shape solutions

About you

• 4+ years of product management experience, ideally in B2B SaaS or AI/data‑focused products
• Familiarity with user engagement or behavioral analytics
• Hands‑on experience working with ML/AI technologies, including LLMs, RAG systems, or agentic frameworks
• Working knowledge of SQL and comfort exploring data to inform decisions
• Strong presentation and storytelling skills — able to clearly communicate insights to both technical teams and customer executives
• Proven ability to lead cross‑functional work and prioritize under ambiguity
• A customer‑first mindset with experience in high‑touch, customer‑facing roles
• Experience conducting competitive analysis and market research to inform product direction and differentiation

Nice to have

• Shipped features that analyze unstructured data (e.g., user reviews, tickets, call transcripts)
• Experience building dashboards or working with data visualization tools (e.g., Looker, Retool, Tableau)
• Background in customer success, product operations, or support tooling

Benefits

• Stock Options
• Flexible Vacation Policy
• Medical coverage through BlueShield and Kaiser
• Dental and Vision coverage through Beam
• 401(k) Plan
• Life Insurance
• FSA and Dependent Care FSA Plans
• $50/month internet/cell phone/equipment reimbursement
• Generous leave policies
• Equinox Gym Memberships - No Equinox near you? We offer a monthly stipend instead!
• Snacks and dog friendly office environment

At unitQ, we believe that a diverse and inclusive team is key to building a great product. We celebrate the different cultures, perspectives, and experiences reflected across our team and will continue to build a diverse team as we grow.