Product Manager

Red Oak Technologies; San Francisco (CA); On-site; USD 139,000 - 184,000; Full time

Job summary

A technology staffing firm based in San Francisco is seeking a Senior Technical Recruiter to deliver innovative talent solutions and help shape customer engagement strategies. The ideal candidate has experience in designing and implementing platforms, and a proven ability to collaborate with cross-functional teams. This is a full-time role with a mid-senior level focus.

Qualifications

• Experience in designing, developing and implementing platforms, APIs, and/or complex customer capabilities.
• Experience working with large software engineering teams both within and outside of your domain.
• Demonstrate technical acumen and ability to influence solutions.

Responsibilities

• Partner with brand and business stakeholders to define customer offers roadmap.
• Collaborate to execute strategies that drive engagement and conversion.
• Build cross-functional relationships to advocate for integrated offers.

Skills

Experience in designing, developing and implementing platforms, APIs, and/or complex customer capabilities

Experience working with large software engineering teams

Demonstrate technical acumen

Ability to assess complex situations and analyze data

Understanding of concepts and procedures specific to own subject area

Job description

Senior Technical Recruiter at Red Oak Technologies

Since 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.

Base pay range

$139,000.00/yr - $184,000.00/yr

About the Role

As a Product Manager II, you will play a critical role in shaping and delivering personalized customer offers and engagement strategies that power our customers iconic brands. As part of the Marketing Technology (MarTech) team, you will focus on creating and delivering customer-facing offers and engagement strategies across site, mobile app, and marketing channels.

What You'll Do

• Partner closely with brand and business stakeholders to define customer offers roadmap and capabilities, desired business outcomes, and optimal experiences across site, mobile app, and marketing channels.
• Collaborate to design and execute strategies that drive engagement and conversion while aligning with the overall product vision and value proposition.
• Build strong cross-functional relationships across brand/business, technical, and product management teams, advocating for the integration of offers into broader business strategies.
• Work with loyalty, pricing, e-commerce, mobile app, and other product teams to ensure seamless integration and execution of targeted offers across channels and experiences.
• Author clear business and product requirements – including utilization of AI acceleration tools to streamline artifact creation – maintain a prioritized offers backlog.
• Drive end-to-end project planning, testing, and rollout of customer offers, including development of integrated project plans, coordination of UAT and QA cycles, and management of cross-functional dependencies to ensure timely, high-quality delivery.
• Apply strong analytical skills to assess complex situations, interpret data, make judgments, and recommend solutions.
• Identify, measure, and report results to validate strategy and inform continuous improvement; provide research and analysis to evaluate strategic opportunities.

Experience & Qualifications

• Experience in designing, developing and implementing platforms, APIs, and/or complex customer capabilities.
• Experience working with large software engineering teams both within and outside of your domain.
• Demonstrate technical acumen; ability to influence and debate solutions with engineering team members, to understand technology solutions and potential tradeoffs and to represent technical concepts to non-technical stakeholders.
• Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions.
• Understanding of concepts and procedures specific to own subject area.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management
• Staffing and Recruiting