Product Manager

21shares US; New York (NY); On-site; USD 135,000 - 150,000; Full time

Job summary

21Shares US is seeking a Product Manager to own the ongoing success of a fund platform, translating business outcomes into scalable capabilities across back‑office, middle, and front‑office workflows. You will partner closely with stakeholders and engineers to understand system constraints, evaluate tradeoffs, and prioritize investments for ROI, risk reduction, and scalability.

This role sits in the technology organization and reports to the SVP of Technology Products.

Qualifications

• 4+ years in product management, business analysis, or a product-adjacent role with exposure to fund workflows such as order management, execution controls, post-trade processing, or portfolio operations tooling in an institutional setting.
• Experience working with internal platforms, trading workflows, or data systems.
• Ability to trace how business requirements interact with platform architecture and surface structured tradeoffs.

Responsibilities

• Own end-to-end platform delivery for fund requirements through engineering, QA, and go-live.
• Partner with stakeholders to translate requests into system-aware platform requirements based on ROI, risk reduction, and scalability.
• Conduct user interviews and workflow observations to derive requirements from direct observation.
• Collaborate with engineering to understand constraints and deliver features that reduce risk and enable cross-fund opportunities.
• Lead scoping of critical workflows, define interface requirements, and coordinate across teams.
• Use AI natively across the product development workflow: research synthesis, spec generation, workflow automation, and prototyping.

Skills

Product management

Stakeholder collaboration

Analytical thinking

AI in product development

Job description

21Shares makes investing in digital assets as easy as buying shares using your conventional broker or bank. Investors can purchase our crypto ETPs easily, safely and securely in a regulated framework on the SIX Swiss Exchange in USD, Euros and GBP, on BX Swiss in CHF, on Boerse Stuttgart in Euros, on DB Xetra as well as Wiener Boerse ( Vienna Exchange) in Euros.

Founded in 2018, 21Shares is led by a team of talented entrepreneurs and experienced professionals from the asset management and banking industry. Headquartered in Zurich, the company has launched several exchange-traded products such as NEAR and ONDO in the last twelve months.

We are looking for a Product Manager to own the ongoing success of a fund platform by determining which system capabilities, workflows, and controls should be built to support both initial product delivery and long‑term scale.

This role sits within the technology organization, reporting to the SVP of Technology Products, and is responsible for translating business outcomes into scalable product capabilities rather than bespoke implementations.

The Product Manager partners closely with business stakeholders and engineers to understand system constraints, evaluate tradeoffs, and prioritize investments based on ROI, risk reduction, and scalability. The role is accountable for building the platform capabilities a fund needs to operate and scale, from back‑office foundations through middle and front office workflows, delivered in a format that applies across funds rather than being rebuilt for each one. The measure of success is a fund platform that remains reliable, scalable, and economically viable at every stage of its lifecycle.

What you’ll do

• Own end‑to‑end platform delivery for fund requirements through engineering, QA, and go‑live. You are accountable for the fund platform success, not just features shipped
• Partner with stakeholders to evaluate requests, translate priorities into system‑aware platform requirements based on ROI, risk reduction, and scalability
• Conduct user interviews and workflow observation sessions with stakeholders. Requirements must come from direct observation, not stakeholder translation.
• Collaborate with engineering to understand system constraints, evaluate build tradeoffs, and deliver features that reduce risk and enable opportunities across funds
• Lead scoping of critical workflows, defining interface requirements, and coordination across internal and external teams
• Use AI natively across the product development workflow: research synthesis, spec generation, workflow automation, and prototype iteration

What we’re looking for

• 4+ years in product management, business analysis, or a product‑adjacent role with direct exposure to fund workflows such as order management systems, execution controls, post‑trade processing, or portfolio operations tooling in an institutional setting
• Experience working with internal platforms, trading workflows, or data systems
• Ability to trace how business requirements interact with platform architecture, partner with engineering to shape solutions, surface hidden dependencies, challenge assumptions, and present structured tradeoffs, not just requirements capture
• Comfort operating in ambiguous environments where decisions must be made with incomplete information

Who You Are

• You communicate with precision: written requirements, verbal tradeoffs, stakeholder updates; all clear, direct, and structured
• You default to collaboration: you bring technology team members into the problem early, not after you have already decided the solution
• You operate with low ego: you challenge assumptions, accept being challenged, and prioritize the right outcome over being right

Differentiators

• Experience at a hedge fund, prop trading firm, or institutional asset manager in a product or business capacity
• Background in crypto, digital assets, or regulated financial products
• Demonstrated use of AI as a native part of the product management workflow: accelerating research, synthesis, spec writing, and prototyping, not just as a search engine
• Technical background or strong technical curiosity, with the ability to engage meaningfully in technical discussion

This role is based in New York City and will be expected to work from our New York office Monday - Wednesday.

(NYC only) Pursuant to Section 8-102 of title 8 of the New York City administrative code, the base salary range for this role is $135,000.00 - 150,000.00. Total compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.