Product Manager

Thermon; Knoxville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Thermon Heating Systems (THS) is seeking a Product Manager to manage product lines from market analysis to commercialization. You will drive lifecycle activities, develop roadmaps, and coordinate with engineering, manufacturing, and sales at the Morristown facility.

The role reports to the Senior Manager, Product Management and requires collaboration, strategic thinking, and the ability to travel up to 25% domestically and internationally.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years in product management in a technical/industrial environment.
• Working knowledge of industry market and size.
• Comfortable presenting to management and executives.
• Experience negotiating complex projects and terms with customers.
• Experience dealing with customer complaints and resolving critical issues.

Responsibilities

• Determine customer needs by researching market information.
• Assess market competition and compare with competitors' products.
• Recommend scope of product lines and review specifications.
• Develop and maintain product roadmaps.
• Provide data for product line communications and marketing objectives.
• Work with sales to develop product sales strategies.
• Assess market data by engaging customers with field sales and evaluating calls.
• Prepare short- and long-term sales forecasts and analyses for management.
• Review inventory and production schedules to improve turnover and availability.
• Bring new products to market by analyzing requirements and coordinating with engineering/manufacturing.
• Develop time-integrated plans with sales, advertising and production for launches.
• Determine product pricing using market research and cost data; anticipate volume.
• Understand quality and customer satisfaction; drive continuous improvement.
• Plan obsolescence and end-of-life; coordinate de-commissioning activities.
• Other duties as assigned by management.

Skills

Bachelor's degree

Product lifecycle management

Market analysis

Sales/mkt coordination

Experience with complex projects

Customer issue resolution

Education

Bachelor's degree or equivalent

Job description

Job Title: Product Manager, Thermon Heating Systems (THS)

Location: 5727 Superior Dr., Morristown, TN 37814

Reports to: Senior Manager, Product Management

Overview

Responsible for managing THS Thermon Heating Systems product lines throughout the product life cycle from market analysis to product planning to new product commercialization in support of organizational strategy and objectives. This role may be based out of our manufacturing facility located at 5727 Superior Dr., Morristown, TN 37814 and reports directly to the Senior Manager, Product Management.

Key Responsibilities and Accountabilities

• Determines customers' needs and desires by specifying the research needed to obtain market information.
• Assesses market competition by comparing the company's product to competitors' products.
• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraises new product ideas and/or product or packaging changes.
• Develops and maintains product roadmaps
• Provides source data for product line communications by defining product marketing communication objectives.
• Obtains product market share by working with sales leadership to develop product sales strategies.
• Assesses product market data by calling on customers with field sales team and evaluates sales call results.
• Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answers questions and requests.
• Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.
• Brings new products to market by analyzing proposed product requirements and product development programs; prepares return-on-investment analyses; establishes schedules with engineering and manufacturing.
• Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.
• Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipates volume; costs special and customized orders.
• Understands product quality and customer satisfaction. Drives sustaining and continuous improvement efforts to address quality and satisfaction issues.
• Plans for product obsolescence and end-of-life strategy. Drives activities and communication related to de-commissioning and end-of-life
• Other duties as assigned by management.

Preferred Qualifications

• Bachelor's degree or equivalent experience.
• 5 years' experience in a complex, technical environment (preferably industrial market) in product management.
• Working knowledge of industry market and size
• Comfortable presenting in large groups to management and executive leadership.
• Experience negotiating complex projects and contract terms with customers.
• Experience dealing with customer complaints and leading resolution of critical issues.

Key Characteristics, Competencies and Skills

• Demonstrated ability to drive change and continuous improvement across a broad level/scope.
• Ability to build relationships, lead cross-functional teams, and build consensus among a large group.
• Ability to partner effectively with a senior leadership team and functional leaders in a matrixed environment.
• Ability to travel up to 25% both domestic and international.