Product Manager

Aperia; Jacksonville (FL); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Health insurance

Health savings account

Dental insurance

Vision insurance

401(k) matching

Life insurance

Paid time off

Parental leave

Disability insurance

Childcare assistance

Education reimbursement

Fitness membership

Volunteer time off

Job summary

Aperia seeks a Principal Product Manager to drive enterprise‑level platform initiatives and shape our clients' long‑term platform direction. You will lead cross‑functional teams and guide PMs and engineering leaders to deliver scalable payment solutions.

This role requires strategic thinking, executive influence, and the ability to convert ambiguity into actionable roadmaps across multiple product lines.

Responsibilities

• Own the long‑term strategy for a major platform capability, cross‑product domain, or enterprise‑level initiative.
• Build and champion a clear vision that aligns to our clients' multi‑year business goals.
• Identify market shifts, emerging technologies, and regulatory trends to shape proactive product evolution.
• Develop high‑impact business cases to secure executive alignment and investment.
• Act as a senior partner to Engineering, Architecture, Compliance, Risk, Operations, and Commercial Leadership.
• Drive alignment across multiple product lines, ensuring cohesive prioritization and technical direction.
• Present strategy, progress, and recommendations to senior leadership and executive teams.
• Break down large, ambiguous problem spaces into clear, actionable initiatives for multiple teams.
• Guide PMs and POs in defining epics, features, goals, and dependencies.
• Anticipate organizational, technical, regulatory, and operational challenges early and create mitigation strategies.
• Ensure cross‑team delivery success for mission‑critical initiatives.
• Deeply understand customer needs, competitive dynamics, partner ecosystems, and payment industry trends.
• Establish the problem definition and strategic framing for entire product domains.
• Represent our client externally with partners, clients, and industry groups as a domain expert.
• Partner with engineering and architecture to define and evolve platform capabilities, integration strategies, and technical roadmaps.
• Ensure long‑term scalability, reliability, and compliance considerations are embedded in product direction.
• Challenge technical and business assumptions to guide sustainable solutions.
• Mentor and coach PMs, Senior PMs, and POs across the organization.
• Elevate product management standards, tools, and processes.
• Contribute to product culture, organizational development, and strategic planning.

Job description

Company Overview

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast‑paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.

Job Description

We are seeking a Principal Product Manager – a senior, highly strategic leader responsible for driving enterprise‑critical product initiatives and shaping our clients' long‑term platform direction. In this role, you will leverage deep domain expertise, strong cross‑functional leadership, and the ability to influence decisions at the highest levels of the organization. You will define the product vision for complex, multi‑team capabilities and guide PMs and engineering leaders to deliver scalable, innovative payment solutions. This position is ideal for someone who operates as a thought leader, a strategic problem solver, and a connector across organizational boundaries.

Key Responsibilities

Strategic Product Leadership

• Own the long‑term strategy for a major platform capability, cross‑product domain, or enterprise‑level initiative.


• Build and champion a clear vision that aligns to our clients' multi‑year business goals.


• Identify market shifts, emerging technologies, and regulatory trends to shape proactive product evolution.


• Develop high‑impact business cases to secure executive alignment and investment.

Cross‑Functional Alignment & Influence

• Act as a senior partner to Engineering, Architecture, Compliance, Risk, Operations, and Commercial Leadership.


• Drive alignment across multiple product lines, ensuring cohesive prioritization and technical direction.


• Present strategy, progress, and recommendations to senior leadership and executive teams.

Complex Program Leadership

• Break down large, ambiguous problem spaces into clear, actionable initiatives for multiple teams.


• Guide PMs and POs in defining epics, features, goals, and dependencies.


• Anticipate organizational, technical, regulatory, and operational challenges early and create mitigation strategies.


• Ensure cross‑team delivery success for mission‑critical initiatives.

Customer, Market & Industry Expertise

• Deeply understand customer needs, competitive dynamics, partner ecosystems, and payment industry trends.


• Establish the problem definition and strategic framing for entire product domains.


• Represent our client externally with partners, clients, and industry groups as a domain expert.

Technical & Architectural Leadership

• Partner with engineering and architecture to define and evolve platform capabilities, integration strategies, and technical roadmaps.


• Ensure long‑term scalability, reliability, and compliance considerations are embedded in product direction.


• Challenge technical and business assumptions to guide sustainable solutions.

Thought Leadership & Mentorship

• Mentor and coach PMs, Senior PMs, and POs across the organization.


• Elevate product management standards, tools, and processes.


• Contribute to product culture, organizational development, and strategic planning.

Eligibility Requirements

• Must be willing to submit to a background investigation and drug test as part of the selection process.


• This position is not eligible for visa sponsorship. Applicants must have authorization to work in the country without the need for sponsorship.

Job Type

• Full‑Time

Schedule

• Monday to Friday

Location

• Jacksonville, FL; Remote

Benefits

• Health insurance


• Health savings account


• Dental insurance


• Vision insurance


• 401(k) matching


• Life insurance


• Paid time off


• Parental leave


• Disability insurance


• Childcare assistance


• Education reimbursement


• Fitness membership


• Volunteer time off

Principals only.