Product Manager

Compunnel, Inc.; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading technology consultancy is looking for a dynamic Product Manager to lead the vision and strategy for Microsoft Dynamics CRM and Field Service. The ideal candidate will have over 8 years of experience in IT project management, particularly with Microsoft Dynamics. Responsibilities include managing the product backlog, engaging with stakeholders, and ensuring high-quality product delivery. The position requires strong communication skills and familiarity with Agile methodologies, offering an exciting opportunity to drive product enhancements.

Qualifications

• 8+ years of experience in IT project/program management, preferably with Microsoft Dynamics CRM.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with Agile and Waterfall methodologies.

Responsibilities

• Own and drive the product vision and roadmap for Dynamics CRM.
• Manage and prioritize the product backlog based on business value.
• Engage with stakeholders to gather and analyze requirements.

Skills

IT project/program management

Communication skills

Stakeholder management

Analytical skills

Problem-solving

Tools

Azure DevOps

Jira

Job description

JOB SUMMARY

We are seeking a dynamic and experienced Product Manager to lead the vision, strategy, and delivery of Microsoft Dynamics CRM and Field Service modules. This role requires strong collaboration with cross‑functional teams, stakeholder engagement, and a deep understanding of product lifecycle management to drive business value and user satisfaction.

Key Responsibilities

• Own and drive the product vision and roadmap for Dynamics CRM and Field Service, aligning with organizational priorities.
• Manage and prioritize the product backlog based on business value, customer feedback, and strategic goals.
• Engage with internal and external stakeholders to gather, analyze, and refine requirements.
• Collaborate closely with development and QA teams to:
• Define clear acceptance criteria
• Ensure high‑quality delivery aligned with expectations
• Monitor product performance, usage, and adoption metrics, and recommend improvements.
• Lead release planning, including sprint planning and go‑live coordination.
• Facilitate continuous feedback loops to drive product enhancements and innovation.
• Ensure alignment between business needs and technical implementation.

Required Qualifications

• 8+ Years of strong background in IT project/program management, preferably with exposure to Microsoft Dynamics CRM and Dynamics 365 Field Service.
• Excellent communication and stakeholder management skills, with the ability to bridge business and technical teams.
• Proven ability to manage multiple priorities in a fast‑paced, evolving environment.
• Experience with Agile and Waterfall methodologies.
• 8+ Years of hands‑on experience with tools such as Azure DevOps and Jira or similar work‑management tools.
• Strong analytical and problem‑solving abilities.

Preferred Qualifications

• Experience working on Dynamics 365 implementations or enhancements.
• Understanding of customer service operations or field service processes.
• Exposure to product analytics and KPI tracking.
• Experience in cross‑functional and global team environments.