Product Manager

100 CRC Insurance Group, LLC; Charlotte (NC); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) with company match

Paid time off (holidays, vacation, and

Restricted stock units

Deferred compensation plan

Job summary

CRC Group seeks an experienced Product Manager with commercial P&C insurance experience to shape product direction and act as a hands-on owner. You will partner with business, engineering, and design to deliver roadmap items grounded in user feedback and data.

You will use AI as part of daily product tasks, manage backlogs, and communicate progress to leadership while focusing on high-impact technical strategies that meet business objectives.

Qualifications

• 5 years of experience in product management, product ownership, or a similar role.
• 4 years of experience in the insurance industry (wholesale, brokerage, carrier, MGA, or insurtech).
• Deep understanding of product management and adjacent areas such as business analysis and delivery.
• Excellent communication, able to present clearly and persuade.
• AI-savvy with habit of using AI tools in day-to-day tasks.
• Experience designing solutions for ambiguous problems.
• Proven ability to work strategically and in execution-focused modes.
• Ability to collaborate with engineering, design, and business teams.

Responsibilities

• Contribute to roadmap prioritization with product leadership and stakeholders.
• Translate insurance business needs into technical solutions.
• Design and recommend complete solutions to defined challenges.
• Lead product workstreams from definition to delivery.
• Own and prioritize the product backlog with clear user stories.
• Collaborate daily with engineering and design to deliver roadmaps on time.
• Lead sprint planning, refinement, and reviews.
• Develop procedures to improve controls and delivery quality.
• Apply AI tools to drafting requirements and analyzing data.
• Build and maintain dashboards tracking product KPIs.
• Report outcomes and recommend next steps.

Skills

Product management

Insurance industry

AI in product work

Stakeholder collaboration

Jira/Azure DevOps

Miro/Figma

Data-driven decisions

Strong communication

Tools

Jira

Azure DevOps

Miro

Figma

Analytics tool

Salesforce

Job description

Regular or Temporary: Regular
Language Fluency: English (Required)
Work Shift: 1st Shift (United States of America)

CRC Group is a leading, independent pure-play brokerage and underwriting specialty insurance distributor. Our culture puts people first, prioritizing long-term relationships, ethical decision-making, and continuous improvement. As a result of listening to our employees, CRC Group earned a Top Workplaces USA award three years in a row based solely on employee feedback and CRC Group is currently Great Place To Work Certified! If you want to work for a company where employees are valued and growth is encouraged, CRC Group could be the place.

About this Role

CRC Group is seeking a Product Manager with relevant commercial P&C insurance experience who can work as both a strategic product thinker and a hands-on product owner. In this experienced individual contributor role, you will lead workstreams and projects, help shape product direction in partnership with the business, and work closely with engineering and design to deliver roadmap items. You will ground your decisions in user feedback and product data, translate complex insurance business needs into clear technical solutions, and communicate progress and results to stakeholders and leadership. You will also be expected to use AI as a regular part of how you work.

Responsibilities

Strategy and Discovery

• Contribute to roadmap prioritization in partnership with product leadership and business stakeholders
• Distill complex insurance business needs into focused, high-impact technical strategies
• Design and recommend complete solutions to loosely defined business challenges
• Evaluate opportunities using user feedback, market insight, and performance data
• Facilitate working sessions and whiteboarding to shape ideas, flows, and solutions
• Present product performance, KPIs, and recommendations to senior leadership in a clear and compelling way

Delivery and Execution

• Lead product workstreams and projects from definition through delivery, coordinating the efforts of cross-functional teams
• Own and prioritize the product backlog, writing clear, detailed user stories and acceptance criteria
• Partner daily with engineering and design to deliver roadmap items on time and with quality
• Lead sprint planning, refinement, and review activities
• Manage timelines, dependencies, scope, and risks, and communicate changes proactively
• Develop and document new procedures and ways of working that improve controls, consistency, and delivery quality
• Apply AI tools to everyday product work, such as drafting requirements, synthesizing feedback, analyzing data, and streamlining documentation

Stakeholder Management

• Build strong relationships across business, technology, and operations teams, as well as external vendors and partners
• Gather requirements, manage expectations, and align stakeholders on priorities and trade-offs
• Keep stakeholders informed with consistent, transparent updates

Data and Measurement

• Define success metrics for features and initiatives
• Build and maintain dashboards that track product KPIs
• Use analytics, user research, and feedback to validate decisions and drive iteration
• Report on outcomes and recommend next steps

Required Qualifications

• 5 years of experience in product management, product ownership, or a similar role
• 4 years of experience in the insurance industry (wholesale, brokerage, carrier, MGA, or insurtech), with working knowledge of workflows such as submissions, quoting, binding, or policy administration
• Deep understanding of product management and adjacent areas such as business analysis, technology delivery, and insurance operations
• Strong communication skills, including presenting clearly and persuasively, explaining technical trade-offs to non-technical audiences and business needs to engineers.
• Proven ability to design solutions to ambiguous or undefined problems
• AI-savvy, with a habit of using AI tools (e.g., Claude, Copilot, ChatGPT) in day-to-day product tasks such as drafting stories or synthesizing customer feedback
• Proven ability to work in both strategic and execution-focused modes
• Hands-on experience with a ticketing system (Jira or Azure DevOps), a whiteboarding tool (Miro or Figma), and an analytics tool, including building dashboards and reporting on product KPIs
• A data-driven approach, using user feedback or product metrics to guide decisions
• Demonstrated experience leading workstreams, managing stakeholders and timelines, and presenting metrics to leadership
• Ability to build relationships and manage competing interests across multiple teams, including external vendors
• Detail-oriented and collaborative, with a track record of working well across engineering, design, and business teams

Preferred Qualifications

• Experience with Salesforce or another CRM platform
• Experience with Agile/Scrum or hybrid delivery methods
• Experience with AI-native engineering practices
• Product management or Scrum certification (e.g., CSPO)

General Description of Available Benefits for Eligible Employees of CRC Group

• Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match.
• CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more.
• Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.

CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Why CRC Group?

• Growth: Advance your career with our learning and leadership development programs.
• Innovation: Work in a forward-thinking environment that values new ideas.
• Community: Be part of a supportive team that celebrates success together.
• Benefits: Enjoy competitive compensation, health benefits, and retirement plans.

Who We’re Looking For

We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.