Product Manager

ChaTeck,Inc; Charlotte (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

Novant Health in Charlotte, NC seeks a Technical Product Manager to lead data-driven product strategy within healthcare technology. This role requires collaboration with end-users, stakeholders, and technical teams to deliver high-impact solutions and commercialization opportunities.

Qualified candidates will have 5+ years in Technology Product Management and 1 year in healthcare, with strong communications and agile expertise.

Qualifications

• 4 Year / Bachelors Degree required; MBA or related graduate degree preferred.
• Minimum five years in Technology Product Management; 1 year healthcare experience required.
• Experience in healthcare technology, digital product development, and agile methodologies.
• Strong revenue cycle processes experience.
• Excellent communication, facilitation, and influencing skills.
• Understanding of cybersecurity principles and information systems lifecycle.

Responsibilities

• Develop and execute a data-driven product strategy aligned with customer needs and business goals.
• Collaborate with end-users, stakeholders, and technical teams to define problems, opportunities, and outcomes.
• Lead cross-functional teams through product discovery, rapid prototyping, and iterative development to deliver high-impact solutions.
• Identify opportunities for commercialization and business impact.
• Act as a servant leader—clearing roadblocks, fostering team growth, driving continuous improvement.
• Ensure secure management of information systems and enforce least privilege principles.

Skills

Data-driven decisions

Healthcare technology

Agile methodologies

Product strategy

Cross-functional collaboration

Communication

Security awareness

Learning agility

Education

Bachelor's degree in related field

MBA preferred

Job description

Location: Charlotte, NC - High preference for Charlotte candidates because it involves stakeholder relationship building.

Interview Schedule: Two rounds of interview - one with hiring manager and second with another within the department

No Sponsorship provided, Need an Independent VISA Holder only

Need to work on W2/1099/ C2C with Own Corp

Key Responsibilities

• Product Strategy & Vision: Develop and execute a data-driven product strategy aligned with customer needs and business goals.
• Customer-Centric Development: Collaborate with end-users, internal stakeholders, and technical teams to define problems, opportunities, and desired outcomes.
• Execution & Delivery: Lead cross-functional teams through product discovery, rapid prototyping, and iterative development to deliver high-impact solutions.
• Innovation & Commercialization: Push boundaries with forward-thinking approaches and identify opportunities for commercialization.
• Leadership & Facilitation: Act as a servant leader—clearing roadblocks, fostering team growth, and driving continuous improvement.
• Security & Compliance: Ensure secure management of information systems, enforce least privilege/functionality principles, and support incident response activities.

What You’ll Bring

• Proven experience launching successful Beta and v1 products.
• Strong analytical skills and ability to make data-driven decisions.
• Expertise in healthcare technology, digital product development, and agile methodologies.
• Strong experience in revenue cycle processes, workflows
• Excellent communication, facilitation, and influencing skills.
• Ability to learn quickly, pivot strategically, and deliver tangible results.
• Understanding of cybersecurity principles and lifecycle management of information systems.

What We're Looking For

• Education: 4 Year / Bachelors Degree in related field, required. Graduate Degree in MBA or related field, preferred.
• Experience: Minimum five years in Technology Product Management, required. 1 Year experience in Healthcare or related, required.
• At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
• defined the product strategy that solved customer needs;
• prototyped or experimented to learn, address risks, verify assumptions, and obtain early customer feedback;
• prioritized and launched products that targeted specific outcomes;
• measured product performance against target outcomes, and made needed adjustments in follow-on iterations. Product Lifecycle Experience: Full Product Development Lifecycle experience is required, including the ability to share specific examples of how experience supported but not limited to, the following:
• Product Skills & Successes: Provide examples that demonstrate TPM level work, such as:
• Products shipped:
• Who it’s for (customers/users/personas)
• What it does (features/capabilities)
• Why it matters (value/what problem it solves)
• How many users impacted / How and how much impact
• What new capabilities enabled / What new value created that didn’t exist before
• What metrics moved the needle on (e.g., usage up XX%; adoption up YY%; conversions up ZZ%; time/steps saved by QQ%; etc.)
• Product Decisions:
• Examples of customer input and feedback via XYZ methods
• Examples of strong command of the market and investment recommendations via…
• How prioritized roadmap/features/tradeoffs by…
• How justified/defended decisions with…
• How inspired and led the Product Team:
• Example of Product “North Star” by…
• How incorporated the ideas and expertise of key stakeholders by…
• How understood team member challenges and cleared roadblocks by…
• How painted a clear picture of what success looks like via…
• How ensured team was on-track and/or made adjustments by…
• Technical Experience:
• Proven experience delivering cloud-native technology products such as APIs, microservices, ML/AI-driven workflows, personalization or recommendation engines, big data pipelines, everything-as-code, everything-as-a-service, etc. is essential.
• Extensive mobile or web application product development is also relevant.
• Solid familiarity with modern security best practices.
• Experience using product telemetry and observability.
• Additional Skills/Requirements preferred:
• Technical Product Manager responsibilities include:
• Lead Product Discovery – Own and drive the customer Working Backwards process, product design tenets, short- and long-term objectives, and product discovery artifacts (e.g., vision, strategy, problem/opportunity statement, addressable market, target outcomes, success metrics, target capabilities, and high-level feature requirements), including customer and market feedback, competitive analysis, and business metrics to inform direction.
• Lead Product Vision – Including all aspects of the product strategy, investments, innovation, experimentation, and commercialization.
• Lead Product Planning & Development – Including which customer goals and target outcomes are included in a given product release (i.e., for the Minimum Lovable Product, and then Releases thereafter), expected capacity projections and SLOs/SLAs, pricing or chargeback models, and cross-functional dependencies. Own product development prioritization.
• Lead Collaboration with Development & Technical Teams – Including incorporation of engineering innovations and opportunities, helping the technical team make tradeoffs based on product objectives and target outcomes, providing QA/testing verification and final feature sign-off, and confirming launch readiness of each product release.
• Lead Product Launch – Own each product launch plan including what value is being delivered in a given product release, for who, when, and why. Own customer- and stakeholder-messaging, ensure customer and operational readiness, and coordinate the successful release of the product and all supporting teams, processes, and services.
• Lead Product Operations – Including monitoring and response to product performance metrics, customer feedback, continuous improvement needs, and business growth.
• Lead Product Performance & Business Reporting – Track product adoption, usage, and performance on a daily basis. Own publishing and team reviews of product performance reports on a weekly basis. Lead monthly, quarterly, and annual reviews with stakeholders.