Product Manager

Insight Global; Atlanta (GA); On-site; USD 100,000 - 135,000; Full time

Job summary

Insight Global is seeking a Product Manager to support the delivery and enhancement of customer-facing digital products in a fast-paced B2B eCommerce environment. You will collaborate with UX Designers, Engineers, QA, and business stakeholders to translate needs into actionable requirements and deliver high-quality digital experiences.

This execution-focused role centers on backlog management, requirements gathering, Agile delivery, and cross-functional collaboration rather than long-term

Qualifications

• 3+ years in Product Management, Product Ownership, Business Analysis, or Digital Product roles.
• Experience supporting B2B eCommerce platforms and digital customer experiences.
• Strong partnership with UX, Product Design, or User Research teams.
• Experience creating User Stories and Acceptance Criteria.
• Proficiency with Jira and Confluence for backlog and documentation.
• Experience with User Research, Usability Testing, UAT, and Customer Feedback sessions.
• Experience working in Agile/Scrum environments and prioritizing backlog.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to balance customer needs, UX priorities, and technical constraints.

Responsibilities

• Partner with UX Designers to define and refine customer experiences.
• Translate business requirements and design concepts into detailed user stories and acceptance criteria.
• Manage and prioritize product backlogs using Jira.
• Create and maintain product documentation within Confluence.
• Collaborate with engineering through sprint planning, development, testing, and release cycles.
• Facilitate requirements gathering sessions and stakeholder discussions.
• Ensure product requirements align with UX goals and business objectives.
• Participate in usability testing, user feedback reviews, and UAT.
• Monitor delivery progress, identify blockers, and drive feature completion.
• Coordinate efforts across Product, UX, Engineering, QA, Operations, and business teams.
• Leverage customer feedback, analytics, and testing insights to improve digital experiences.
• Utilize AI-powered tools and rapid prototyping to accelerate validation and delivery.

Skills

Backlog management

User stories

Acceptance criteria

Agile/Scrum

Jira

Confluence

UX collaboration

Stakeholder management

Requirements gathering

Communication

Education

Bachelors degree or equivalent in a related field

Tools

Jira

Confluence

Job description

We are seeking a Product Manager to support the delivery and enhancement of customer-facing digital products within a fast-paced B2B eCommerce environment. This individual will work closely with UX Designers, Engineers, QA teams, and business stakeholders to translate customer and business needs into actionable requirements and deliver high-quality digital experiences.

This is an execution-focused role centered on backlog management, requirements gathering, Agile delivery, and cross-functional collaboration rather than long-term product strategy or roadmap ownership.

Responsibilities

• Partner closely with UX Designers to define and refine customer experiences.
• Translate business requirements, user research findings, and design concepts into detailed user stories and acceptance criteria.
• Manage and prioritize product backlogs using Jira.
• Create and maintain product documentation within Confluence.
• Collaborate with engineering teams through sprint planning, development, testing, and release cycles.
• Facilitate requirements gathering sessions and stakeholder discussions.
• Ensure product requirements clearly align with user experience goals and business objectives.
• Participate in usability testing, user feedback reviews, and User Acceptance Testing (UAT).
• Monitor delivery progress, identify blockers, and help drive feature completion.
• Coordinate efforts across Product, UX, Engineering, QA, Operations, and business teams.
• Utilize customer feedback, analytics, and testing insights to continuously improve digital experiences.
• Leverage AI-powered tools and rapid prototyping technologies to accelerate validation, collaboration, and product delivery.

Required Qualifications

• 3+ years of experience in Product Management, Product Ownership, Business Analysis, or Digital Product roles.
• Experience supporting B2B eCommerce platforms and digital customer experiences.
• Strong partnership experience with UX, Product Design, or User Research teams.
• User Stories
• Acceptance Criteria
• Functional Requirements
• Process Flows
• Backlog Prioritization
• Advanced proficiency with Jira and Confluence.
• Experience participating in:
• User Research
• Usability Testing
• User Acceptance Testing (UAT)
• Customer Feedback Sessions
• Experience working within Agile/Scrum development environments.
• Strong communication, facilitation, and stakeholder management skills.
• Ability to balance customer needs, user experience priorities, and technical constraints.

Preferred Qualifications

• Experience within automotive, distribution, supply chain, or wholesale industries.
• Experience with AI-powered productivity and prototyping tools such as v0, ChatGPT, Copilot, Claude, or similar platforms.
• Experience supporting customer portals, ordering platforms, commerce applications, or digital transaction systems.

Ideal Candidate Profile

The ideal candidate is a highly execution-oriented Product Manager or Product Owner who enjoys collaborating with designers, engineers, and business stakeholders to deliver intuitive digital experiences. They are comfortable managing Agile delivery processes, writing detailed requirements, and ensuring product enhancements successfully move from concept to production.