Product Management/Program Management

ZealHire Inc.; Charlotte (NC); On-site; USD 90,000 - 150,000; Full time

Job summary

ZealHire Inc. in Charlotte, NC is seeking an AI Workflow Designer & Prompt Architect to design, develop, and optimize AI-powered workflows using LLMs, agents, and orchestration frameworks.

You will translate complex requirements into structured multi-step workflows, build reusable prompt libraries, and ensure reliable, high-quality AI performance through testing and iteration.

Qualifications

• Experience designing multi-step LLM workflows and agentic systems.
• Strong prompt engineering, RAG, and context management.
• Proficiency in Python, APIs, JSON, and data handling.

Responsibilities

• Translate business needs into structured AI workflows and execution paths.
• Design reusable prompt libraries and orchestration templates.
• Develop and optimize multi-step prompt workflows for agents to perform reasoning and task execution.
• Analyze logs and outputs to identify failures and improve reliability.

Skills

Agentic AI design

Prompt engineering

Python

API integration

Workflow orchestration

Tools

GitHub Copilot

Claude Code

Cursor

Job description

Product Management/Program Management | JPC-9089

Location: Charlotte, NC- Locals
3 days a week in office required
Duration: 6 months with desire to extend/convert to FTE
Interview: 30 min MS Teams call

TOP SKILLS

• -Agentic AI & Workflow Orchestration: Designing multi-step LLM/agent workflows, tool calling, handoffs, and orchestration patterns.
• -Prompt & Context Engineering: Strong prompt design, RAG, grounding, context/memory management, and human-in-the-loop patterns.
• -Hands-on AI Engineering: Strong Python, APIs, JSON, data integration, scripting, and AI-assisted development.
• -LLM Evaluation & Troubleshooting: Testing workflows, diagnosing failures, analyzing outputs/logs, and improving accuracy and reliability.
• -Business-to-AI Solution Design: Translating ambiguous business problems into scalable, structured, end-to-end AI solutions.

JOB DESCRIPTION

AI Workflow Designer & Prompt Architect to design, develop, and optimize AI-powered workflows using large language models (LLMs), AI agents, and orchestration frameworks. The role focuses on hands-on workflow architecture, prompt engineering, technical implementation, experimentation, and operational reliability.

This individual translates complex or ambiguous requirements into structured, multi-step workflows that coordinate prompts, tools, context, data, and agent interactions. The role requires strong analytical and engineering skills to independently assess system behavior, prototype solutions, troubleshoot execution issues, and improve AI performance through testing and operational insights.

In this role, you will:

• Translate business problems into structured AI workflow designs that break complex tasks into logical stages and execution paths.
• Design and maintain reusable prompt libraries, workflow templates, and orchestration patterns, with standardized templates, version control, evaluation criteria, change tracking, and lifecycle management.
• Design, develop, and optimize multi-step prompt workflows that enable AI agents to perform reasoning, decision support, content generation, analysis, and task execution activities.
• Define workflow architecture including prompts, context requirements, tool interactions, orchestration logic, handoffs, dependencies, and output requirements.
• Determine how information, memory, context, and intermediate outputs should be managed throughout workflow execution.
• Analyze workflow execution logs, model outputs, and intermediate agent responses to identify root causes of failures, performance degradation, or inconsistent results.
• Troubleshoot issues related to prompt design, context management, agent behavior, tool integrations, data pipelines, file structures, APIs, and execution environments.
• Evaluate workflow effectiveness using qualitative and quantitative measures and implement improvements to increase reliability, accuracy, efficiency, and user outcomes.
• Improve context engineering strategies to optimize information retrieval, grounding, memory management, and response quality.
• Develop automation, scripts, and utilities to support workflow development, experimentation, testing, evaluation, monitoring, and operational efficiency.
• Perform data inspection, transformation, validation, and analysis activities to support AI workflow development and troubleshooting.
• Contribute to AI governance, risk management, quality assurance, and responsible AI practices by ensuring workflows operate within established standards and controls.
• Stay informed on emerging AI technologies, agent frameworks, orchestration platforms, prompt engineering techniques, and industry best practices.

Desired Qualifications:

• Experience designing, implementing, and optimizing multi-step LLM, generative AI, and agentic workflows.
• Strong problem-solving skills with the ability to translate complex business challenges into scalable AI solutions.
• Expertise in prompt engineering, human-in-the-loop workflows, and AI performance optimization.
• Ability to troubleshoot and diagnose issues across prompts, agents, context management, integrations, and workflow execution.
• Proficiency in Python, APIs, JSON, Markdown, and working with structured and unstructured data.
• Experience using AI-assisted development tools such as GitHub Copilot, Claude Code, Cursor, or similar platforms.
• Knowledge of agent orchestration frameworks, multi-agent architectures, and modern workflow orchestration patterns.
• Understanding of RAG, context engineering, memory management, tool calling, and agent planning methodologies.
• Experience integrating AI solutions with enterprise applications, automation platforms, cloud AI services, and business processes.
• Strong communication, collaboration, governance, risk, and responsible AI expertise, including evaluation, monitoring, compliance, and operational controls

Charlotte, North Carolina, United States 28246

Salary Range:

$000,000 – $000,000 Salary range is not shown on the candidate portal