Product Lifecycle Platform Admin & Roadmap Lead

CareSource; Ohio; Hybrid; USD 83,000 - 133,000; Full time

Benefits offered by this job

Bonus eligibility

Total rewards package

Job summary

CareSource seeks a Product Lifecycle Platform Administration Manager to lead PLM platform administration, configuration, and governance. You configure workflows, manage access, and coordinate releases, while partnering with vendors and internal teams to drive improvements.

You will develop training materials, maintain documentation, and enable reporting and analytics to support regulatory and strategic initiatives. Travel may be required for major releases.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Healthcare Administration, or related field required.
• Five (5) years of experience administering enterprise platforms, workflow systems, or healthcare operational systems required.
• Three (3) years of supporting system configuration, reporting, user security, and business process management preferred.
• Experience administering Pega Product Composer System (PCS) or similar PLM platforms preferred.
• Experience in health insurance/managed care/healthcare operations preferred.
• Lean, Six Sigma, Agile, Product Management, or Pega certification preferred.

Responsibilities

• Serve as the primary administrator and SME for the PLM platform.
• Configure and maintain platform settings, workflows, security models, and metadata.
• Administer user provisioning, roles, permissions, and access reviews.
• Coordinate platform releases, upgrades, patches, and deployment.
• Develop training materials and platform administration documentation.
• Monitor platform data health, governance activities, and analytics.
• Lead platform onboarding and ongoing training.
• Collaborate with stakeholders to identify automation opportunities.

Skills

Platform admin

Configuration mgmt

Backlog mgmt

Access governance

Release management

Vendor relationship

Reporting

Training materials

IAM policies

Stakeholder mgmt

Education

Bachelor's degree in related field

Healthcare administration background

Tools

Pega PCS

Microsoft Office

Job description

CareSource seeks a Product Lifecycle Platform Administration Manager to lead PLM platform administration, configuration, and governance. You configure workflows, manage access, and coordinate releases, while partnering with vendors and internal teams to drive improvements.

You will develop training materials, maintain documentation, and enable reporting and analytics to support regulatory and strategic initiatives. Travel may be required for major releases.