Product Leader Digital Catering Solutions

Creative Solutions Services, LLC; Atlanta (GA); On-site; USD 55,000 - 61,000; Full time

Job summary

Primary Talent Partners seeks a dynamic Product Owner to lead Digital Catering Solutions for an airline client in Atlanta, GA. The 12-month contract focuses on building a scalable product catalog and back-end systems to support employee and customer experiences.

You will work across Flight Operations, IT, and Commercial teams, write user stories, prioritize backlog, and participate in daily Scrum ceremonies. This W2 role pays $42/hour with no PTO or benefits, ACA options available.

Qualifications

• Bachelor's degree or 3-5 years of relevant work experience.
• 3+ years gathering requirements from stakeholders.
• Strong written and oral communication skills.
• Proficiency with Microsoft Office tools.

Responsibilities

• Create a product catalog for Onboard Services (food, beverages, assets).
• Plan, create, manage, and organize products to support customer and operational systems.
• Develop user stories to support product life cycle; understand product usage.
• Own the product roadmap and prioritize features with IT counterpart.
• Define success criteria and perform post-implementation analysis.
• Participate in daily Scrum ceremonies with IT, vendors, and business counterparts.

Skills

Agile product ownership

Product catalog development

Stakeholder management

Data analysis

Education

Bachelor's degree or 3-5 years of relevant work experience

Tools

VersionOne (Agility One)

Microsoft Office

Job description

Primary Talent Partners has a new contract opening for a Product Leader Digital Catering Solutions to join a commercial airline company in Atlanta, GA. This is a 12-month contract to start with the potential for extensions.

Pay: $42.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.

Description

OVERVIEW & RESPONSIBILITIES

We are looking for a dynamic, strategic, and experienced Product Owner to assist our team with these transformational efforts. The Product Owner will combine business acumen, technical skills, Agile product ownership experience, and intellectual curiosity to drive the vision and development of an industry leading food and beverage experience for our customers.

• Air Lines is seeking a creative and driven team member with a passion for improving customer food and beverage experiences to join our team. Onboard Service (OBS) is leading an effort to transform how we do catering by:
• Developing a product catalog that is inclusive of all items used by Onboard Service Product Teams including food, beverages and assets
• Work with other Enterprise teams to create a seamless process for supporting customer and operational systems

The Product Owner will work off the team’s product roadmap to deliver business value, managing all aspects of developing a foundational back-end system to support the employee-to-customer user experience and design, and improve employee (e.g., Back office, Flight Attendant, Reservation Specialist) and customer satisfaction. The successful candidate will work across In Flight, Commercial, and IT to define a development plan, prioritize work, and support execution of our catering transformation. The candidate will work to ensure development requests are well understood and deliverables meet business needs, all while balancing long-term flexibility and speed to market.

The Product Owner – Digital Catering Solutions position is based in Atlanta, GA.

Primary Functions:

• Works with stakeholders to create a product catalog for Onboard Services for food, beverages and assets
• The primary role will be to plan, create, manage, organize, the different products utilized to support customer and operational systems
• Develop user stories to support product life cycle for several operational teams, develop a deep understanding of how these product groups are used to then drive functional requirements and documentation
• Own the development of product roadmap and work with IT Technical Product Owner to prioritize feature for development work.
• Understand complex business processes that involve different vendor partners and how their data integrates back to OBS to create a complete picture of the products in Onboard Services.
• Use data analysis and problem solving to help solve complex business problems in partnership with Technical Product Owner.
• Participate in daily Scrum ceremonies with IT, vendors, and business counterparts to score backlog items based on potential impact, development effort, hypothesis confidence, and strategic fit
• Work collaboratively with Enterprise Product Catalog initiatives for seamless integration and work with MMS team to support customer and FA digital experiences
• Define success criteria and metrics of new products/releases and perform post-implementation analysis
• Communicate and coordinate with key stakeholders across the organization to share priorities, product roadmap, and key learnings
• High communication skills with the ability to demonstrate the products and product catalog with cross functional teams

MINIMUM QUALIFICATIONS:

• Build strong working relationships with coworkers, customers (internal and external), partners, and company leadership
• Bachelor's degree or 3-5 years of relevant work experience
• Should have at least 3 years of previous experience with gathering requirements from stakeholders
• Must be self-motivated, intellectually curious, and results oriented, capable of meeting or exceeding deadlines
• Must have strong attention to detail, the ability to work autonomously, and manage multiple requests with varying timelines
• Must possess strong written and oral communication skills
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word)

PREFERRED QUALIFICATIONS:

• Bachelor's degree. Preferred major in Technology, Business, Management Information Systems
• 3-5 years of working Agile product owner experience with prior experience leading or developing others in the Agile methodology
• Experience working in an Agile environment and has written features and user stories
• Working knowledge of tools like Agility One (VersionOne)
• Experience in at least one commercial or operations function such as In Flight, Reservations, Airport Customer Service, Digital, or Sales

Primary Talent Partners is an Equal Opportunity /affirmative action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at [e-mail]

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