Product Leader

Devoted Health; Waltham (MA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Comprehensive health plan

401K retirement plan

Generous vacation and holiday time

Lyra mental health resources

Stock options

Job summary

Devoted Health is seeking a director-level Product Leader to shape strategy and execution of key product initiatives impacting outcomes across the organization. The role emphasizes data-driven decisions that improve service quality, cost efficiency, and clinical outcomes, while partnering with Clinical, Operations, Data Analytics, Engineering, and Compliance teams to deliver value.

You will lead the product roadmap, drive measurable operational outcomes, and communicate progress to senior

Qualifications

• 8+ years of software product management experience, preferably with 4+ years in healthcare or health insurance.
• Experience shipping new workflows / solutions to drive key business outcomes.
• Healthcare experience in health insurance or a care delivery environment.

Responsibilities

• Lead outcome-oriented product strategy: Develop and own the product roadmap for your area with a focus on driving measurable operational outcomes (cost reduction, clinical quality, member experience and retention, team efficiency).
• Cross-functional collaboration: Work closely with Engineering, Data Analytics, Operations, and Clinical teams to define and execute product initiatives, driving alignment and ensuring smooth delivery of key projects.
• Stakeholder communication: Regularly communicate insights, progress, and outcomes to senior stakeholders, translating complex data and product strategy into clear, actionable guidance.
• Act as the subject matter expert on your product area and on digital service delivery within the organization, providing insights and guidance to senior leadership.

Job description

• As a director-level Product Leader, you will play a pivotal role in shaping the strategy and execution of critical product initiatives that directly impact outcomes across the organization
• Your success will be measured by your ability to drive data-driven product decisions that deliver key operational outcomes, including service quality and experience, cost savings, increased accuracy, and improved clinical quality
• You will partner closely with cross-functional teams, including Clinical, Operations, Data Analytics, Engineering, and Compliance teams, to deliver solutions that align with both member needs and business goals
• Lead outcome-oriented product strategy: Develop and own the product roadmap for your area with a focus on driving measurable operational outcomes (cost reduction, clinical quality, member experience and retention, team efficiency)
• Cross-functional collaboration: Work closely with Engineering, Data Analytics, Operations, and Clinical teams to define and execute product initiatives, driving alignment and ensuring smooth delivery of key projects
• Stakeholder communication: Regularly communicate insights, progress, and outcomes to senior stakeholders, translating complex data and product strategy into something clear and actionable.
• Act as the subject matter expert on your product area and on digital service delivery within the organization, providing insights and guidance to senior leadership

Benefits

• Comprehensive health plan
• 401K retirement plan
• Generous vacation and holiday time
• Lyra mental health resources
• Stock options

A super proactive “get it done” attitude, and the skills to back it upLeadership & collaboration: Ability to partner with a wide-array of stakeholder groups and cross-functional teams, including the ability to listen and solicit carefully, and synthesize all their input into an action plan. Then communicate it back to them, and eventually, the whole companyComfort with the uncertainty, fast pace and flexibility inherent in a startupData-driven mindset: Strong analytical skills with demonstrated experience in leveraging data to drive product strategy, optimization, and decision-makingTrack record of delivering results: 8+ years of software product management experience, preferably with 4+ years in healthcare or health insurance with proven track record of shipping new workflows / solutions to drive key business outcomesHealthcare experience: Working experience in health insurance or a care delivery environment, partnering across clinical and operational leaders to drive patient outcomes and experience. Comfort shipping quickly inside compliance and privacy constraints without treating them as a reason to slow downAI in production: Experience shipping LLM-backed chat, assistance, or summarization in production, using AI to help consumers, agents, and clinicians operate at the top of their game, and familiarity with how agentic and human teams combine into a single experienceConsumer product: Experience owning a consumer app or web experience at scale, where adoption and retention were yours to move. Ideall in a category people use regularly rather than once a year, with thoughtful design on how self-service, messaging, and human support fit togetherPractitioner tooling: Experience owning software that a professional audience lives in for hours a day, where your measures of success were things like time on task, error rates, and adoption by people who did not have to use it. Familiarity with clinical workflow, EHR or care management systems, and the realities of designing around documentation and regulatory requirements