Product Lead, AI

Mysten Labs, Inc.; United States; Remote; USD 180,000 - 280,000; Full time

Benefits offered by this job

Remote-friendly culture

Job summary

Mysten Labs is hiring a Product Lead to translate emergent agentic technologies into customer-friendly, commercially viable products. You will identify problems, prototype solutions rapidly, and guide opportunities from concept to market, collaborating closely with the CTO, Sales Lead, and engineering.

You’ll shape the product category, customer experience, and business model for agent-driven offerings, influencing packaging, pricing, and GTM decisions while ensuring usability and governance,

Qualifications

• 12+ years in Product Management, Product Design, or related roles.
• Proven track record turning ambiguous opportunities into validated products and launches.
• Entrepreneurial experience with ownership of shipping under uncertainty.
• Strong prototyping and experience with AI-assisted tools for product experiences.
• Experience working with customers to define products, validate demand, and support pilots.
• Commercial judgment in packaging, pricing, positioning, or GTM decisions.
• Strong UX instincts and ability to simplify complex tech for users.
• Technical fluency to collaborate with engineering on integrations and production readiness.
• Hands-on, influence across product, design, engineering, and sales.

Responsibilities

• Identify and prioritize customer problems our agentic products can solve.
• Lead customer discovery with the CTO to understand buyer needs and adoption barriers.
• Rapidly create prototypes and interactive demos using AI-assisted design and coding tools.
• Test concepts with customers and refine the experience, scope, and value proposition.
• Define product requirements and work with engineering to turn prototypes into production-ready offerings.
• Help shape packaging, pricing hypotheses, and GTM strategy with sales.
• Design experiences that explain agent capabilities, permissions, and oversight to users.
• Balance customer needs with reusable, scalable capabilities.
• Define success metrics across value, adoption, conversion, and revenue.

Skills

Product Management

Product Design

Startup Experience

Prototyping

AI Tools

Customer Discovery

Commercial Sense

UX & Communication

Cross-functional Collaboration

Technical Fluency

Hands-on Working Style

Job description

Mysten Labs’ mission is to advance the internet through step-function improvements in what technology makes possible. We build foundational infrastructure and products that give people, businesses, and developers new ways to interact, transact, and create value.

Our work spans on-chain finance and the emerging agent economy. Through Sui, Move, and our broader technology stack, we’re building the systems that make these experiences possible - from secure, scalable blockchain infrastructure to new ways for businesses and AI agents to interact.

About Mysten Labs

Through Sui and our financial products, we’re building infrastructure and experiences for trading, liquidity, and asset management. Alongside that work, we’re developing the infrastructure and products AI agents need to operate reliably, handle sensitive information, and interact under clear rules.

As agents take on more responsibility, they need more than intelligence. They need persistent context, trusted access to information, and clear boundaries around what they can do. Mysten brings together capabilities across storage, memory, privacy, and policy-controlled interactions to help make that future possible.

The Role

We’re hiring a Product Lead to turn our emerging agentic technologies into products customers can understand, adopt, and buy.

Your role is to translate our product capabilities into useful experiences and commercially viable offerings—for example, a commerce-focused product that helps retailers manage agent-driven shopping, returns, or refunds.

Working closely with our CTO, Sales Lead, and engineering, you’ll identify customer problems, rapidly prototype solutions, and help bring the strongest opportunities to market. You’ll connect customer discovery, product definition, experience design, and commercialization, staying close to the work from the first concept through launch.
Joining this team means helping define a new product category, its customer experience, and the business around it. You’ll have the opportunity to shape how businesses participate in the agent economy and bring that vision to market.

What You’ll Do

• Identify and prioritize customer problems our other agentic products are well positioned to solve.

• Lead customer discovery alongside our CTO, developing a clear understanding of buyer needs, user workflows, and adoption barriers.

• Rapidly create prototypes, interactive demonstrations, and product variants using AI-assisted design and coding tools.

• Test concepts with customers and use their feedback to refine the experience, scope, and value proposition.

• Define product requirements and work with engineering to turn validated prototypes into reliable, production-ready offerings.

• Shape packaging, pricing hypotheses, positioning, and GTM strategy in partnership with sales and the broader team.

• Design experiences that make agent capabilities, permissions, policies, and human oversight understandable to users.

• Balance customer-specific needs with opportunities to build reusable capabilities and repeatable products.

• Define success measures across customer value, adoption, conversion, and revenue, using results to guide iteration.

What You’ll Bring

• 12+ years of Product Management, Product Design, or related experience

• A track record of taking new products from an ambiguous opportunity through customer validation, launch, and commercial adoption.

• Startup or similarly entrepreneurial experience, with direct ownership of building and shipping under uncertainty.

• Strong prototyping skills and hands-on experience using AI-assisted or agentic coding tools to build and iterate on functional experiences.

• Experience working directly with customers to define products, validate demand, and support pilots or sales conversations.

• Commercial judgment, including experience contributing to packaging, pricing, positioning, or GTM decisions.

• Strong UX instincts and the ability to make complex technology approachable without obscuring important controls or constraints.

• Enough technical fluency to collaborate with engineering on integrations, feasibility, and the path from prototype to production.

• A hands-on working style and the ability to influence across product, design, engineering, and sales.

Nice to Have

• Experience with customer-facing AI, enterprise commerce, payments, trust and security, or workflow products.

• Experience with agent permissions, approval flows, auditability, or other mechanisms that help businesses control automated actions.

Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education credentials, criminal history, and other relevant information.

Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!