Product Install Specialist

WeatherTech®; Bolingbrook (IL); On-site; USD 19,000 - 34,000; Full time

Job summary

WeatherTech Direct seeks a Product Install Specialist to install aftermarket products in customers' vehicles and provide product information. Schedules vary and include some weekend days, offering a chance to join a team with competitive compensation and benefits.

Duties include installation, preparing tools and parts, maintaining customer rapport, ensuring timely service, and informing customers about maintenance.

Qualifications

• At least 6 months of experience installing products in vehicles.
• High School Diploma or equivalent.
• Able to work a varied schedule including evenings and weekends.
• Maintain a friendly and helpful attitude representing the company.
• Excellent interpersonal and communication skills.
• Great attendance and punctuality.
• Deliver high quality results with professionalism and positive attitude.
• Authorized to work in the United States.

Responsibilities

• Install a variety of after-market products in customers' vehicles.
• Study showroom system requirements; gather products and tools; complete installation.
• Preserve rapport with customers by addressing complaints and offering solutions.
• Maintain customer satisfaction by completing service in a timely manner.
• Inform customers about installation processes and product maintenance.
• Stay informed about new products and installation requirements.
• Keep supplies, tools, and storage areas clean and compliant with safety regulations.
• Provide feedback to management on service failures or customer concerns.
• Work a varied schedule including day, evening, night, weekend, and holiday hours.
• Perform other duties as assigned.

Skills

Vehicle installation

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Product Install Specialist

WeatherTech Direct is seeking a well-qualified Product Install Specialist to install products in our customer’s vehicles and provide product information.

Job Description

Schedules will vary and will include one or both weekend days.

This is a great opportunity to join the WeatherTech Direct team!

• High performing, reliable, and teamwork-minded employees are rewarded with a competitive compensation and benefits package including the potential to earn end of year bonuses and pay increases

As a Product Install Specialist you will

• Install a variety of recently purchased after-market products in our customer’s vehicles
• Establish service by studying our showroom system requirements; gather any necessary products and tools; complete installation
• Preserve rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques
• Maintain customer satisfaction by completing service in a timely manner
• Inform customers about the installation process, and product maintenance
• Stay informed about any new products and installation requirements
• Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations including all established department policies and procedures
• Interact with customers when applicable
• Provide timely feedback to management regarding service failures or customer concerns
• Work a varied schedule consisting of day, evening, night, weekend, and holiday hours
• Perform other duties as assigned

Qualified Candidates will

• Have at least 6 months of experience installing products in vehicles
• Have a High School Diploma or equivalent
• Work a varied schedule including evenings and weekends
• Maintain a friendly and helpful attitude and demeanor that represents the company in a positive light at all times
• Possess excellent interpersonal and communication skills
• Have great attendance and punctuality
• Be an excellent performer; deliver high quality results consistently
• Demonstrate a high level of professionalism and a positive attitude
• Be authorized to work in the United States

Why you’ll love working at WeatherTech

Benefits

WeatherTech is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and a clean and safe work space. Employees are offered an array of perks including:

• Outstanding BlueCross BlueShield of Illinois medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance
• 401(k) with employer matching
• Paid vacation, holidays, and personal time
• Internal Training and Development programs/opportunities

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