Product Install Specialist

WeatherTech®; Bolingbrook (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

BCBS medical plans

401(k) with employer matching

Paid vacation and holidays

Training & development

Job summary

WeatherTech Direct is seeking a Product Install Specialist to install after-market products in customers' vehicles and share product information. Schedules vary and include weekend days, with a supportive team and potential bonuses.

You will build rapport with customers and ensure timely, quality service while staying up to date on new products. Qualified candidates should have at least 6 months of installation experience, a high school diploma or equivalent, and be authorized to work in the

Qualifications

• At least 6 months of experience installing products in vehicles.
• High School Diploma or equivalent required.
• Flexibility to work evenings and weekends.
• Friendly and helpful attitude representing the company.
• Excellent interpersonal and communication skills.
• Authorized to work in the United States.

Responsibilities

• Install a variety of after-market products in customers' vehicles.
• Study showroom system requirements and gather necessary products and tools; complete installation.
• Maintain customer rapport by addressing complaints and offering solutions.
• Complete service in a timely manner to maintain satisfaction.
• Explain installation process and product maintenance to customers.
• Stay informed about new products and installation requirements.
• Keep supplies and tools clean and comply with safety regulations.
• Interact with customers when applicable.
• Provide feedback to management about service failures or concerns.
• Work a varied schedule including day, evening, night, weekend, and holiday hours.
• Perform other duties as assigned.

Skills

Interpersonal skills

Communication skills

Attendance

Punctuality

Education

High School Diploma or equivalent

Job description

WeatherTech Direct is seeking a well-qualified Product Install Specialist to install products in our customer’s vehicles and provide product information.

Schedules will vary and will include one or both weekend days

This is a great opportunity to join the WeatherTech Direct team!

• High performing, reliable, and teamwork-minded employees are rewarded with a competitive compensation and benefits package including the potential to earn end of year bonuses and pay increases

As a Product Install Specialist you will

• Install a variety of recently purchased after-market products in our customer’s vehicles
• Establish service by studying our showroom system requirements; gather any necessary products and tools; complete installation
• Preserve rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques
• Maintain customer satisfaction by completing service in a timely manner
• Inform customers about the installation process, and product maintenance
• Stay informed about any new products and installation requirements
• Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations including all established department policies and procedures
• Interact with customers when applicable
• Provide timely feedback to management regarding service failures or customer concerns
• Work a varied schedule consisting of day, evening, night, weekend, and holiday hours
• Perform other duties as assigned

Qualified Candidates will

• Have at least 6 months of experience installing products in vehicles
• Have a High School Diploma or equivalent
• Work a varied schedule including evenings and weekends
• Maintain a friendly and helpful attitude and demeanor that represents the company in a positive light at all times
• Possess excellent interpersonal and communication skills
• Have great attendance and punctuality
• Be an excellent performer; deliver high quality results consistently
• Demonstrate a high level of professionalism and a positive attitude
• Be authorized to work in the United States

Why you’ll love working at WeatherTech

Benefits

WeatherTech is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and a clean and safe work space. Employees are offered an array of perks including:

• Outstanding BlueCross BlueShield of Illinois medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance
• 401(k) with employer matching
• Paid vacation, holidays, and personal time
• Internal Training and Development programs/opportunities