Product Innovation Manager – Insurance Benefits

Mastercard Inc.; Purchase (NY); On-site; USD 120,000 - 170,000; Full time

Job summary

Mastercard Inc. seeks a Manager, Product Innovation to identify and advance innovative strategies that differentiate our cardholder insurance benefits and fuel growth.

You will translate insights into actionable concepts, enhancements, and go-to-market ideas while learning the product operations of our insurance offerings. You will work cross-functionally with product, operations, sales, and legal teams to build business cases, pilot new ideas, and shape a long-term roadmap that drives

Qualifications

• Bachelor's degree in Business, Marketing, Finance, Insurance, or a related field.
• 5+ years of experience in product management, product development, strategy, innovation, consulting, insurance, financial services, or related disciplines.
• Demonstrated ability to evaluate market opportunities and translate insights into business recommendations.
• Strong analytical, problem-solving, and strategic thinking skills.
• Excellent communication and presentation skills, with the ability to influence stakeholders at multiple levels.
• Experience leading cross-functional initiatives and driving results in a matrixed environment.
• Experience in insurance, benefits, payments, banking, travel services, or adjacent industries is preferred.

Responsibilities

• Identify and develop innovative product concepts, features, and value propositions that differentiate our insurance offerings in the marketplace.
• Monitor insurance, fintech, payments, travel, and consumer benefit trends to uncover opportunities for growth and competitive advantage.
• Conduct market research, competitive analysis, and customer insight activities to understand evolving cardholder needs.
• Partner with product, operations, sales, account management, legal, and insurance partners to evaluate and advance new ideas.
• Build business cases and strategic recommendations for new products, enhancements, and service innovations.
• Assess emerging technologies, digital experiences, and service models that can improve customer value and engagement.
• Support the development and execution of pilots, proof-of-concepts, and new product launches.
• Develop a deep understanding of Mastercard's insurance benefits business by partnering closely with the Director, Insurance Benefits and cross-functional teams to learn how products are structured, managed, serviced, and delivered across the customer lifecycle.
• Build expertise in the operational, economic, and customer experience drivers of insurance benefits, including claims processes, benefit administration, insurer relationships, customer engagement, and program performance, to identify opportunities for innovation and optimization.
• Lead the development of the long-term innovation strategy and roadmap for our insurance products, including consumer-pay solutions, enhancements to our existing product platform, new service capabilities, and emerging opportunities that drive differentiation, scale, and revenue growth.
• Analyze insurance product performance and market dynamics to identify opportunities for expansion and optimization.
• Champion a culture of innovation by bringing forward new thinking and challenging conventional approaches.

Skills

Analytical thinking

Problem-solving

Strategic thinking

Communication

Presentation

Cross-functional leadership

Stakeholder management

Market opportunity evaluation

Entrepreneurial mindset

Education

Bachelor's degree in Business, Marketing, Finance, Insurance, or related field

Job description

Mastercard Inc. seeks a Manager, Product Innovation to identify and advance innovative strategies that differentiate our cardholder insurance benefits and fuel growth.

You will translate insights into actionable concepts, enhancements, and go-to-market ideas while learning the product operations of our insurance offerings. You will work cross-functionally with product, operations, sales, and legal teams to build business cases, pilot new ideas, and shape a long-term roadmap that drives