Product Information Engineer

COMSOL, Inc.; Burlington (MA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health & 401(k)

Generous vacation time

Private workspaces

Onsite facilities

Job summary

COMSOL, Inc. is seeking an engineer to join the Product Information team onsite in Burlington, MA. As a Product Information Engineer, you will work directly with our COMSOL Multiphysics platform product and its add-on modules to simulate designs, devices, and processes.

You will enable users by creating clear written and video materials, primarily for the COMSOL Learning Center. You will continuously expand your knowledge of the software, collaborate with application engineers and product

Qualifications

• B.S. in an engineering field required.
• Ability to communicate complex topics between technical and nontechnical parties.
• Excellent interpersonal skills.
• Strong attention to detail and ability to manage priorities.
• Exceptional organizational skills and ability to multitask.
• Current eligibility to work in the U.S.; no sponsorship will be offered.

Responsibilities

• Write and record content on how to use COMSOL Multiphysics software.
• Expand knowledge of the software and workflows to foster product adoption.
• Coordinate content projects for the platform and add-ons.
• Coordinate digital training efforts.
• Learn authoring tools, publishing platforms, and processes for creating learning resources.
• Outline, record, and support production of marketing and tutorial videos.
• Review highly technical content for a broader audience.
• Share knowledge about the software with internal teams.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Organizational skills

Priority management

Education

B.S. in engineering

M.S. in engineering

Tools

COMSOL Multiphysics

CAD software

Job description

COMSOL, Inc. is seeking an engineer to join the Product Information team onsite in Burlington, MA. As a Product Information Engineer, you will work directly with our COMSOL Multiphysics® platform product, which is used in all fields of engineering, manufacturing, and scientific research to simulate designs, devices, and processes. You will also work with its many add-on modules, which provide specialized functionality for electromagnetics, structural mechanics, acoustics, fluid flow, heat transfer, and chemical engineering. In this role, you will enable our users to better leverage the software's features and capabilities by proactively creating clear and effective written and video materials, primarily for the COMSOL Learning Center. This role centers on continuously expanding your own knowledge of the software and effectively disseminating it, while also collaborating with application engineers, product specialists, and other technical experts. You will start by producing technical articles and tutorial videos to build a foundational understanding of the software, eventually growing into more expansive projects based on your skills and interests. You will also coordinate and support other colleagues to transform their knowledge into digital training materials for our users. As part of the Product Information team, you will collaborate closely with other teams and departments, bridging product development, marketing, and sales through clear technical communication. You will work to both support and advocate for the use of the resources our team develops. You will also work to enhance our end-users’ knowledge of our digital training. This is an in-office position.

Responsibilities

• Work in the COMSOL Multiphysics software and write and record content on how to use it
• Continuously expand your knowledge of the software and its workflows to help foster product adoption among users
• Aid in coordinating content projects related to the platform product as well as various add-on products
• Aid in coordinating digital training efforts
• Learn and become proficient with the authoring tools, publishing platforms, and processes used to create, review, and deliver digital learning resources
• Outline, record, and support the production of marketing and tutorial videos
• Review highly technical content for a broader audience
• Serve as a resource for internal teams by sharing knowledge about the software and its capabilities

Minimum Qualifications

• B.S. in an engineering field
• Ability to communicate complex topics between technical and nontechnical parties
• Excellent interpersonal skills
• Strong attention to detail and ability to manage priorities
• Exceptional organizational skills and ability to multitask
• Current eligibility to work in the U.S.; no sponsorship for employment-based visas will be offered for this position, F-1 visa holders not accepted

Helpful Qualifications

• M.S. in an engineering field
• Experience with CAD or CAE software, namely COMSOL Multiphysics
• Experience with project management
• 1–3 years of professional experience working cross-functionally with product development, sales, and marketing teams
• A well-rounded skillset with marketing and sales acumen
• Multidisciplinary technical aptitude beyond a core engineering discipline
• Interest or experience with technical writing
• Interest or experience with video production/editing

Benefits

• Compensation commensurate with skills and experience.
• Health and 401(k) plans with a company match and other benefits.
• Generous vacation time.
• A spacious, bright, and comfortable office with private workspaces.
• A surrounding office park with onsite restaurants, hotels, bars, and a free fitness center with workout classes.

Salary range: $65k-80k

COMSOL is an affirmative action/equal opportunity employer.