Product Implementation Analyst, Senior

Blue Shield of CA; Redding (CA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Blue Shield of California is seeking a Senior Product Implementation Analyst to lead the rollout of new or revised Group Medicare Advantage products and to identify issues, developing improvements across operational workflows. The role reports to the Director and emphasizes timely deliverables and rigorous documentation.

Based in California, this hybrid position requires in-office collaboration about two days per week, with flexibility based on business needs and office proximity.

Qualifications

• College degree or equivalent experience.
• 5+ years of relevant experience.
• Strong analytical and problem-solving skills.
• Advanced knowledge of job area typically obtained through education and experience.
• Effective written and verbal communication skills.
• Track and meet key deliverable dates.
• Attention to detail/quality assurance.
• Strong presentation skills.
• Experience documenting process and procedures.
• May have practical knowledge of project management.

Responsibilities

• Implement new or revised products and identify issues; develop improvements and enhancements for operational workflows.
• Manage the development of regulated materials.

Skills

Analytical skills

Problem-solving

Communication skills

Delivery milestones

Attention to detail

Presentation skills

Documentation

Project management (experience)

Education

College degree or equivalent experience

Job description

Your Role

The Product Lifecycle team focus is on the production of legally binding documents for Group Medicare Advantage. The Product Implementation Analyst, Senior will report to the Director. In this role you will implement new or revised products; Identify issues and develop improvements, modifications, and enhancements related to operational workflows. Manage the development of regulated materials.

Your Knowledge and Experience

• Requires a college degree or equivalent experience and minimum 5 years of prior relevant experience
• Strong analytical and problem-solving skills
• Requires advanced knowledge of job area typically obtained through advanced education combined with experience
• May have practical knowledge of project management
• Effective written and verbal communication skills
• Track and meet key deliverable dates
• Attention to detail/quality assurance
• Strong presentation skills
• Experience documenting process and procedures

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.