Product Implementation Analyst, Senior

Blue Shield of CA; Oakland (CA); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Blue Shield of CA in Oakland seeks a Senior Product Implementation Analyst to join the Product Lifecycle team, focusing on producing legally binding documents for Group Medicare Advantage and implementing new or revised products. You will identify issues, develop improvements to workflows, and manage regulated materials, reporting to the Director.

The role requires a college degree or equivalent with at least 5 years' relevant experience, strong analytical and communication skills, and a track

Qualifications

• Requires a college degree or equivalent experience and minimum 5 years of prior relevant experience.
• Strong analytical and problem-solving skills.
• Advanced knowledge of job area typically obtained through advanced education combined with experience.
• Experience documenting process and procedures.
• Track and meet key deliverable dates.
• Attention to detail/quality assurance.
• Strong presentation skills.

Responsibilities

• Implement new or revised products within the Product Lifecycle team.
• Identify issues and develop improvements, modifications, and enhancements related to operational workflows.
• Manage the development of regulated materials.
• Collaborate with cross-functional teams and report to the Director for the Product Implementation Analyst, Senior role.

Skills

Analytical skills

Problem-solving

Written communication

Verbal communication

Attention to detail

Presentation skills

Process documentation

Project management

Education

Bachelor's degree or equivalent

Job description

Your Role

The Product Lifecycle team focus is on the production of legally binding documents for Group Medicare Advantage. The Product Implementation Analyst, Senior will report to the Director. In this role you will implement new or revised products; Identify issues and develop improvements, modifications, and enhancements related to operational workflows. Manage the development of regulated materials.

Your Knowledge and Experience

• Requires a college degree or equivalent experience and minimum 5 years of prior relevant experience
• Strong analytical and problem-solving skills
• Requires advanced knowledge of job area typically obtained through advanced education combined with experience
• May have practical knowledge of project management
• Effective written and verbal communication skills
• Track and meet key deliverable dates
• Attention to detail/quality assurance
• Strong presentation skills
• Experience documenting process and procedures

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.