Product Implementation Analyst, Senior

Blue Shield of CA; Lodi (CA); Hybrid; USD 95,000 - 140,000; Full time

Job summary

Blue Shield of California is seeking a Senior Product/Implementation Analyst within the Custom Product Consultant team. You will design employer group plans, prepare documents for RFPs, renewals, and new implementations, and act as a subject matter expert for benefit offerings.

The role involves cross-functional collaboration to support key business metrics. You will report to the Senior Manager and operate in a hybrid in-office environment, balancing collaboration with flexible work

Qualifications

• Bachelor's degree or HS Diploma/GED with 4 years of additional relevant experience required.
• 5 years of prior relevant experience preferred.
• Strong knowledge of employer group health plans, benefits, federal and state mandates, and regulatory guidelines.
• Excellent interpersonal and verbal/written communication skills.

Responsibilities

• Create plan designs and plan documents for RFPs, renewals, and new implementations.
• Provide expert support on Blue Shield of California's benefit offerings to stakeholders.
• Prepare custom employer group plan selections and member documents in the product platform system.
• Collaborate cross-functionally to support business metrics and production needs.

Skills

Analytical skills

Problem solving

Excellent communication

Education

Bachelor's degree or HS Diploma/GED with 4 years experience

Tools

Microsoft Excel

Microsoft Word

Job description

Your Role

The Custom Product Consultant team is responsible for the creation of custom fully insured and self-funded employer group plan selections including creating plan designs in the product platform system, providing member documents and internal benefit requirements. The Product Implementation Analyst, Senior will report to the Senior Manager. In this role, you will be responsible for assignments of medium complexity while applying comprehensive understanding of the company's healthcare products, functions and regulatory guidelines to create plans and plan documents for RFPs, renewals, and new implementations. This position provides critical support to our key stakeholders as a subject matter expert for Blue Shield of California's benefit and plan offerings. In this role, you will work cross functionally with a focus on medium complex plan designs along with other activities to support business metrics associated with production as defined by the business needs of the organization.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• 5 years of prior relevant experience
• Strong knowledge of employer group health plans, benefits, federal and state mandates, and regulatory guidelines
• Strong analytical and problem-solving skills
• Competency in Microsoft Excel and Word
• Ability to manage high volumes and multiple priorities with a high degree of ambiguity
• Work under general supervision, using established procedures
• Excellent interpersonal and verbal/written communication skills

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.