Product Guide: In-Store Brand Ambassador & Expert

Arc'teryx Equipment; Boston (MA); On-site; USD 28,654 - 32,786; Full time

Job summary

A leading outdoor equipment retailer is seeking a Product Guide in Boston to enhance guest experiences through exceptional service and product knowledge. The ideal candidate has a passion for outdoor activities, enjoys problem solving, and is available to work during peak holiday hours. This full-time position requires flexibility, self-motivation, and collaborative skills, all while embodying the values of inclusivity and community support. Compensation is based on experience, with an estimated pay range of USD$20.80 – USD$23.80, plus bonus and benefits.

Qualifications

• Passionate about delivering exceptional customer service.
• Self-motivated and enjoy problem solving.
• Ability to balance autonomy and collaboration.
• Willing to work during peak holiday periods.

Responsibilities

• Deliver a best-in-class brand experience through product knowledge.
• Build understanding of products and share authentically with guests.
• Champion the brand in-store and in the community.
• Assist with store tasks and maintain collaborative relationships.

Skills

Exceptional customer service

Problem solving

Flexibility and adaptability

Autonomy and collaboration

Passion for outdoor activities

Job description

A leading outdoor equipment retailer is seeking a Product Guide in Boston to enhance guest experiences through exceptional service and product knowledge. The ideal candidate has a passion for outdoor activities, enjoys problem solving, and is available to work during peak holiday hours. This full-time position requires flexibility, self-motivation, and collaborative skills, all while embodying the values of inclusivity and community support. Compensation is based on experience, with an estimated pay range of USD$20.80 – USD$23.80, plus bonus and benefits.