Product & Growth Manager

Translation Services USA LLC; New York (NY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Translation Services USA LLC seeks a Product & Growth Manager to decide what our engineering team should build and why. You’ll sit between customers, analytics, growth, design and engineering, turning problems into improvements that move activation, conversion, retention and revenue.

You will own the product roadmap, analyze behavior, interview customers, translate requirements for developers, and drive onboarding, experiments, pricing initiatives and KPI reporting.

Qualifications

• Experience managing SaaS products in a growth-focused environment.
• Strong analytical ability and data-driven decision making.
• Comfortable working closely with engineers and designers.
• Understanding of UX and conversion optimization principles.
• Ability to write clear, actionable product requirements.
• Commercial mindset: decisions should create customer and business value.
• Strong communication skills, both written and verbal.
• Experience operating in a small company with limited bureaucracy.

Responsibilities

• Maintain and prioritize the product roadmap.
• Analyze customer behavior and product usage.
• Interview customers and investigate recurring problems.
• Translate business requirements into clear specifications for developers.
• Improve onboarding and first-time user experience.
• Identify friction throughout signup, purchase, and product usage.
• Develop product experiments and A/B tests.
• Participate in pricing and packaging initiatives.
• Analyze feature adoption and determine which functionality creates value.
• Coordinate launches with engineering, growth, and customer support.
• Maintain product KPIs and report results.
• Identify features that should be improved, simplified, automated, or removed.

Skills

SaaS product management

Analytics

Cross-functional collaboration

UX & conversions

Product requirements

Commercial mindset

Communication skills

Small company experience

Job description

Decide what our engineering team should build and why. You sit between customers, analytics, growth, design and engineering, turning problems into improvements that move activation, conversion, retention and revenue.

About the Role

We are looking for a Product & Growth Manager to determine what our engineering team should build and why.

You will sit between customers, analytics, growth, design, and engineering. Your responsibility is not simply to manage a backlog. You will identify customer problems and business opportunities and turn them into product improvements that increase activation, conversion, retention, and revenue.

What You’ll Own

• Maintain and prioritize the product roadmap.
• Analyze customer behavior and product usage.
• Interview customers and investigate recurring problems.
• Translate business requirements into clear specifications for developers.
• Improve onboarding and first-time user experience.
• Identify friction throughout signup, purchase, and product usage.
• Develop product experiments and A/B tests.
• Participate in pricing and packaging initiatives.
• Analyze feature adoption and determine which functionality creates value.
• Coordinate launches with engineering, growth, and customer support.
• Maintain product KPIs and report results.
• Identify features that should be improved, simplified, automated, or removed.

What Success Looks Like

• Higher user activation
• Higher free-to-paid conversion
• Improved retention
• Increased product usage
• Faster time-to-value
• Better engineering prioritization
• Fewer unnecessary features
• Revenue generated by product improvements

Who We’re Looking For

• Experience managing SaaS products.
• Strong analytical ability.
• Comfortable working closely with engineers.
• Understanding of UX and conversion optimization.
• Ability to write clear product requirements.
• Commercial mindset: understands that product decisions ultimately need to create customer and business value.
• Strong communication skills.
• Comfortable operating in a small company with limited bureaucracy.

Experience with PLG SaaS businesses is particularly valuable.

Experience managing SaaS products.Strong analytical ability.Comfortable working closely with engineers.Understanding of UX and conversion optimization.Ability to write clear product requirements.Commercial mindset: understands that product decisions ultimately need to create customer and business value.Strong communication skills.Comfortable operating in a small company with limited bureaucracy.