Product Flow & Store Operations Lead

URBN Urban Outfitters, Inc.; Walnut Creek (CA); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts

Paid time off (PTO)

Job summary

URBN Urban Outfitters, Inc. is seeking a Product Flow Manager to lead back-of-house operations, ensuring smooth product flow from receipt to shelf while supporting an engaging store environment.

You will act as a brand ambassador, drive the customer experience, and supervise stock-to-sales, inventory, and omni-channel processes. This role requires leadership, adaptability, and a passion for delivering compelling visual merchandising in Walnut Creek, CA.

Qualifications

• Minimum 1+ years of store leadership experience.
• Excellent communication and teamwork skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Brand ambassador role; develop engaging store visuals with leadership.
• Drive customer experience and zone engagement as manager-on-duty.
• Coordinate omni-channel processes to move product to floor efficiently.
• Lead stock-to-sales from receiving to restock and productivity.
• Ensure inventory accuracy, safety standards, and policy compliance.

Skills

Store leadership experience

Customer service orientation

Job description

URBN Urban Outfitters, Inc. is seeking a Product Flow Manager to lead back-of-house operations, ensuring smooth product flow from receipt to shelf while supporting an engaging store environment.

You will act as a brand ambassador, drive the customer experience, and supervise stock-to-sales, inventory, and omni-channel processes. This role requires leadership, adaptability, and a passion for delivering compelling visual merchandising in Walnut Creek, CA.