Product Expert: Counter Sales & Customer Care

Graybar Electric Company; Dallas (TX); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Life Insurance

401(k) match

Paid vacation

Paid holidays

Educational reimbursement

Job summary

Graybar Electric Company in Dallas, TX is seeking a Counter Sales Representative to serve as the face-to-face contact for customers. You will sell merchandise to walk-in customers and manage will-call orders while becoming a product expert on Graybar's wide range of offerings.

Typical schedule is Monday–Friday, 8:00am–5:00pm with compensation starting at $21.50 per hour. The role emphasizes customer service, product knowledge, and active involvement in the warehouse to support operations.

Qualifications

• Enthusiasm for customer service.
• Ability to communicate well with customers to understand their needs.
• Ability to perform the physical requirements necessary to work in a warehouse environment.
• Safely operate warehouse equipment and proper use of PPE.
• 4+ years experience preferred.

Responsibilities

• Learn Graybar's products through self-study, training classes, and on-the-job learning.
• Place, arrange and maintain merchandise in counter area.
• Sell merchandise to walk-in customers and manage will-call (pickup) orders.
• Provide exemplary customer service.
• Be active in the warehouse.

Skills

Customer service

Communication

Warehouse safety

PPE usage

Experience preferred

Job description

Graybar Electric Company in Dallas, TX is seeking a Counter Sales Representative to serve as the face-to-face contact for customers. You will sell merchandise to walk-in customers and manage will-call orders while becoming a product expert on Graybar's wide range of offerings.

Typical schedule is Monday–Friday, 8:00am–5:00pm with compensation starting at $21.50 per hour. The role emphasizes customer service, product knowledge, and active involvement in the warehouse to support operations.