Product Engineering Support Lead

AAON, Inc.; Longview (TX); Híbrido; USD 85 000 - 110 000; Tempo integral

Resumo da oferta

AAON, Inc. in Texas seeks a Supervisor, Product Engineering Support to lead a team providing technical support and coordination across manufacturing, supply chain, warranty, operations, and engineering.

You will drive timely resolution of internal inquiries, maintain product data, and promote continuous improvement in responsiveness and accuracy. The role emphasizes leadership, workload management, performance oversight, and cross-functional collaboration to improve production efficiency and

Qualificações

• Bachelor's degree in Engineering, Applied Sciences, or a related technical discipline.
• 2+ years in engineering, product support, manufacturing, technical operations, or a related environment.
• Prior experience leading, supervising, coaching, mentoring, or directing technical employees is preferred.
• Experience supporting manufacturing operations, product engineering, or HVAC-related products is preferred.

Responsabilidades

• Lead daily activities of the Product Engineering Support team to ensure timely, accurate completion of work.
• Coordinate technical information, clarify requirements and facilitate communication among stakeholders.
• Develop reports and analyze trends related to support activities, product information, and team performance.
• Maintain product-related documentation, specifications, bills of materials, and engineering data.
• Collaborate with manufacturing, quality, warranty, and engineering teams to resolve technical issues and support operational needs.

Conhecimentos

Leadership

Coaching

Cross-functional

Data analysis

Technical communication

Formação académica

Bachelor's degree in Engineering

Ferramentas

MS Excel

ERP systems

Descrição da oferta de emprego

AAON, Inc. in Texas seeks a Supervisor, Product Engineering Support to lead a team providing technical support and coordination across manufacturing, supply chain, warranty, operations, and engineering.

You will drive timely resolution of internal inquiries, maintain product data, and promote continuous improvement in responsiveness and accuracy. The role emphasizes leadership, workload management, performance oversight, and cross-functional collaboration to improve production efficiency and