Product & Engineering Manager (Remote)

Carefirst; Baltimore (MD); Remote; USD 142,000 - 263,000; Full time

Job summary

CareFirst, Inc. is seeking a Product & Engineering Manager to lead a multidisciplinary team, align product strategy with engineering execution, and ensure quality, security, and maintainability.

You will collaborate with stakeholders, architecture, and operations to deliver customer-focused capabilities and sustainable technology solutions. The role emphasizes cross-functional leadership, delivery excellence, and talent development, with responsibility for portfolio outcomes and deployment

Qualifications

• Strong product thinking and ability to connect customer and business needs to roadmaps and measurable outcomes.
• Strong engineering judgment to challenge technical approaches, quality practices, architecture decisions, and tech risks.
• Ability to balance near-term value with long-term engineering sustainability.
• Ability to translate complex tech issues into clear business impacts and guide decisions.
• Proven coaching and talent development across disciplines.

Responsibilities

• Define product direction, outcomes, and roadmaps; oversee backlog prioritization and alignment of stakeholders.
• Provide accountability for technical direction, engineering quality, architecture alignment, security, reliability, and maintainability.
• Connect product priorities to engineering capacity and execution; manage dependencies and delivery risks.
• Lead, coach, develop, and manage Product and Engineering professionals; establish performance expectations and talent plans.
• Support planning, forecasting, resource allocation, vendor performance across the portfolio.

Skills

Product leadership

Engineering leadership

Backlog prioritization

Stakeholder alignment

Talent development

Delivery execution

Education

Bachelor's Degree in Computer Science or related field

4 years relevant work experience in lieu of degree

Job description

Resp & Qualifications

PURPOSE:

The Product & Engineering Manager provides balanced leadership across product management and software engineering for an assigned product portfolio. The role is accountable for connecting customer and business outcomes, product strategy and prioritization, engineering quality, technology sustainability, delivery execution, and team development.

The manager leads a multidisciplinary team that may include Product Owners, Technical Leads, Software Engineers, Quality Engineering professionals, and other technology resources. The role works in close partnership with business stakeholders, Architecture, Security, Operations, and enterprise technology teams to ensure that the portfolio delivers the right capabilities and delivers them with appropriate engineering quality, reliability, security, and maintainability.

ESSENTIAL FUNCTIONS:

• Product leadership and stakeholder partnership: understand customer and business needs; define product direction, outcomes, and roadmaps; oversee backlog prioritization; evaluate value and adoption; and align stakeholders on priorities and trade-offs.
• Engineering and technology leadership: provide accountability for technical direction, engineering quality, architecture alignment, security, reliability, maintainability, technical debt, lifecycle health, and modern software engineering practices.
• Integrated product delivery and operational excellence: connect product priorities to engineering capacity and execution; manage dependencies and delivery risks; and ensure production readiness, observability, supportability, and continuous improvement.
• People leadership: lead, coach, develop, and manage Product and Engineering professionals; establish performance expectations; build succession and talent plans; and reinforce a culture of ownership, collaboration, and continuous learning.
• Financial, capacity, and vendor management: support planning, forecasting, resource allocation, vendor performance, and investment decisions across the portfolio.

SUPERVISORY RESPONSIBILITY:

This position manages people.

QUALIFICATIONS:

Education Level: Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Licenses/Certifications Upon Hire Preferred:

• Scrum Alliance Certified Enterprise Coach

Experience:

• 5 years Related professional experience.
• 1 year Supervisory experience or demonstrated progressive leadership experience.

Knowledge, Skills and Abilities (KSAs)

• Strong product thinking with the ability to connect customer and business needs to roadmaps, priorities, and measurable outcomes.
• Strong engineering judgment with the ability to challenge technical approaches, quality practices, architecture decisions, and technology risks without replacing the role of the Technical Lead or architect.
• Ability to balance near-term product value with long-term engineering sustainability.
• Ability to make and communicate trade-off decisions across business value, customer impact, risk, quality, capacity, and technical investment.
• Strong coaching and talent-development capabilities across different professional disciplines.
• Ability to translate complex technology issues into clear business impacts and translate business goals into actionable product and engineering direction.
• Ability to build trusted partnerships across Product, Engineering, Architecture, Security, Operations, Finance, vendors, and business stakeholders.
• Data-driven decision-making and continuous-improvement mindset.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range:

$141,520 - $262,697

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Ready to Sell, Serve, & Platform

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of theCompany to provide equal employment opportunities to allqualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship