Product Engineer II

Ultimate Staffing; Grapevine (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Ultimate Staffing in Grapevine, Texas is seeking a Product Engineer II to join a client as a full-time, direct-hire employee. The role focuses on technical support, failure analysis, and root-cause investigations for customer products.

The candidate should have a Bachelor's degree in Computer Engineering, hands-on hardware experience, and strong communication and Office skills. UEFI/WINPE and related tools knowledge is highly valued, with cross-functional collaboration and overtime flexibility

Qualifications

• Bachelor's Degree in Computer Engineering.
• Experience in computer hardware engineering.
• Hands on Experience in hardware assembly and disassembly on computing devices.
• Excellent written and oral communication skills.
• Must have strong Office suite knowledge (Excel, Word etc.).
• Requires moderate knowledge of UEFI, WINPE, CMD, Batch files, SDK, ADK, Configuration files.
• Effectively communicate concepts and solutions with various levels of the organization.
• Effectively liaison between Company and Client.
• Must be able to work cross-functionally with minimal supervision.
• Requires strong analytical and statistical skills.
• Requires flexibility to work overtime for special projects or business supports.

Responsibilities

• Provide Technical Support to the production team.
• Perform failure analysis on customer products.
• Investigate and perform root cause analysis.
• Contact client for escalations.
• Set up repair line including ESD tools and grounding.
• Identify optimum analytical approaches critical to problems.
• Requires communication with local and overseas team via emails and conference calls.
• Prepare parts and components for Factory team second level failure analysis.

Skills

Analytical skills

Communication skills

Statistical skills

Cross-functional collaboration

Education

Bachelor's degree in Computer Engineering

Tools

UEFI

WINPE

CMD

Batch files

SDK

ADK

Configuration files

Job description

Ultimate Staffing is seeking a Product Engineer II to join a client in Grapevine, Texas. This is a full-time, direct hire position.

Responsibilities:

• Provide Technical Support to the production team.
• Perform failure analysis on customer products.
• Investigate and perform root cause analysis.
• Contact client for escalations.
• Set up repair line including ESD tools and grounding.
• Identify optimum analytical approaches critical to problems.
• Requires communication with local and overseas team via emails and conference calls.
• Prepare parts and components for Factory team second level failure analysis.

Qualifications:

• Bachelor's Degree in Computer Engineering.
• Experience in computer hardware engineering.
• Hands on Experience in hardware assembly and disassembly on computing devices
• Requires excellent written and oral communication skills.
• Must have strong Office suite knowledge (excel, word etc.).
• Requires moderate knowledge of UEFI, WINPE, CMD, Batch files, SDK, ADK, Configuration files.
• Effectively communicate concepts and solutions with various levels of the organization.
• Effectively liaison between Company and Client.
• Must be able to work cross-functionally with minimal supervision.
• Requires strong analytical and statistical skills.
• Requires flexibility to work overtime for special projects or business supports.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.