Product Engineer

relex; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

relex is seeking a Product Engineer to own outcomes end-to-end within a unified planning platform serving retailers and manufacturers, from discovery through UAT and into production iterations.

You will translate customer problems into tangible product work, collaborate with engineering management to align roadmaps with real outcomes, and ensure quality across data, AI/ML, UX, and system integration. Fluency in English and experience working with international teams are required.

Qualifications

• Deep understanding of customer workflows across supply chain, retail, or manufacturing contexts.
• Ability to question stated customer needs with evidence and mentor others.
• Experience designing solutions spanning data, AI/ML, UX, and system integration.
• Solid software engineering and DevOps skills, including building and deploying within established frameworks.
• Comfort using AI tools daily and contributing to an organizational AI strategy.
• Fluent written and spoken English; experience with international teams.

Responsibilities

• Own requirements end-to-end for your product area, from discovery through user acceptance testing and quality assurance.
• Manage releases of your deployed product, gather structured customer feedback, and feed insights back into the next iteration.
• Partner with Engineering Manager to translate customer needs and usage data into team-level priorities tied to outcomes.
• Act as an industry and product expert in customer-facing settings, push back on stated requirements when evidence suggests another approach.
• Validate that delivered solutions meet customer expectations through ongoing quality gates and proactive expectation management.

Skills

Customer workflows

Challenge requirements

AI/ML experience

Software engineering

AI tools daily

English communication

Job description

**Role overview**

Join a supply chain planning product team at the intersection of customer problems, technical solutions, and business strategy. As a Product Engineer, you will own outcomes end-to-end within a unified planning platform serving retailers and manufacturers, working from discovery through UAT and into production iteration.

**Responsibilities**

• Own requirements end-to-end for your product area, from discovery through user acceptance testing and quality assurance, ensuring shipped work solves the underlying problem rather than the stated ask.


• Manage releases of your deployed product, gathering structured customer feedback and feeding insights back into the next iteration.


• Partner with your Engineering Manager to translate customer needs and usage data into team-level priorities that keep the roadmap tied to real outcomes.


• Act as an industry and product expert in customer-facing settings, pushing back on stated requirements when evidence points elsewhere and supporting scoping and feasibility for sales.


• Validate that delivered solutions meet customer expectations through ongoing quality gates and proactive expectation management.

**Requirements**

• Deep understanding of customer workflows, goals, and pain points across an entire product area in supply chain, retail, or manufacturing contexts.


• Confidence to challenge stated customer needs when evidence suggests a different approach, plus mentoring experience for other Product Engineers.


• Experience designing solutions for complex problems spanning data, AI/ML, UX, and system integration.


• Solid software engineering and DevOps skills, including building and deploying solutions within established frameworks.


• Comfort using AI tools daily and contributing to an organizational AI strategy.


• Fluent written and spoken English; experience working with international teams and strong communication skills.

**Nice to have and benefits**

• International career path with learning opportunities in a financially robust and growing software organization.


• Flexibility in how and where you work, plus ownership, autonomy, and flat hierarchies.


• Practical benefits supporting work, family, and wellness, annual leave, and two paid volunteering days per year.


• Leadership development paths, varied roles across product areas, and exposure to emerging areas including agentic engineering.


• Candidates must be based in an existing office location and hold a valid local work permit.