Product Engineer

Trellis; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Trellis is seeking a product operations-focused role in the United States to observe day-to-day operations, identify costly workflow problems, and prototype pragmatic software improvements. You will evolve one-off fixes into reusable capabilities by shipping, observing, and refining based on use and feedback.

You will interview operators, map gaps, prototype across interfaces and backend behavior, and drive rapid releases with follow-up to understand real impact.

Qualifications

• Understand real operational workflows through direct conversations and observation.
• Able to build across product interfaces, data, and backend behavior.
• Comfort working iteratively, shipping early and improving based on evidence.

Responsibilities

• Interview and observe operators to understand processes and identify friction.
• Map workflow gaps and prototype small solutions across interface, data, and backend behavior.
• Release improvements quickly, track usage and learn what changed in practice.
• Refine interactions based on customer feedback and operational results.
• Convert effective custom solutions into reusable patterns for more users.
• Measure success through continued use, adoption, or time saved.

Job description

Role overview

Work with people who run day-to-day operations to identify costly workflow problems and build practical software improvements. You’ll move from observing how work happens to prototyping, shipping, and refining solutions, then turn successful one-off fixes into reusable product capabilities.

Responsibilities

• Interview and observe operators to understand their processes and identify recurring friction.
• Map workflow gaps and prototype small solutions across the interface, data, and backend behavior.
• Release improvements quickly, track how people use them, and follow up to learn what changed in practice.
• Refine interactions based on customer feedback and operational results.
• Convert effective custom solutions into patterns that can serve more users.
• Measure success through continued use, adoption, or time saved.

Requirements

• Ability to understand real operational workflows through direct conversations and observation.
• Ability to build across product interfaces, data, and backend behavior.
• Comfort working iteratively, shipping early, and improving solutions using evidence from use.
• Focus on measurable outcomes and reusable product improvements, not simply completing a delivery.