Product Engineer

Highlander Consultants; Jacksonville (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Highlander Consultants in Jacksonville, FL seeks an experienced engineer who will become the primary applications/technical support resource. You’ll work on custom programming logic, configuration, and document transfer, translating customer needs into product opportunities while collaborating with engineering and shop floor teams.

This role blends deep technical immersion with outward-facing market work, requiring clear communication with customers and internal stakeholders.

Qualifications

• Engineering background in mechanical, electrical, or related fields.
• Prior hydraulics, electrical systems, or industrial applications engineering experience.
• Track record translating ambiguous customer needs into concrete specs.
• Comfortable moving between customers and skilled tradespeople on the manufacturing floor.

Responsibilities

• Serve as primary applications/technical support resource.
• Translate customer needs into new product opportunities.
• Engage in outward-facing market work and customer discussions.
• Build relationships with engineering and assembly teams, including electromechanical and panel shop.

Skills

Hydraulics depth

Electrical depth

Documentation discipline

Customer-facing communication

Product ownership

Directness

Education

Engineering degree preferred

Equivalent verifiable experience considered

Tools

PLC/Control systems

Job description

The Opportunity

You'll work on custom programming logic, application configurations, and get deep product expertise in our Electrical Engineering Department. You'll absorb that knowledge through structured, hands-on transfer, document it, and become our primary applications/technical support resource. At the same time, you'll translate customer needs into new product opportunities and act as a technically credible partner in new market development. There are 2 major parts of the role — deep technical immersion and outward-facing market work, often in the same week. The right person finds both energizing. You'll also build relationships with the engineering team and with the assembly leads, especially electromechanical and panel shop.

Skills needed

• Hydraulics/electrical/applications engineering depth — 5-10 years of experience
• Documentation discipline (knowledge not captured is knowledge lost)
• Patience and EQ with a skeptical, tenured team
• Strong customer-facing technical communication
• Product ownership — comfortable taking notes, walking the floor, or presenting to our customers
• Directness: willing to tell leadership when something won't work

Qualifications

• Engineering background (mechanical, electrical, or related). Degree preferred, but equivalent verifiable experience will be seriously considered. Someone coming from an electrical background (BSEE + experience) who has learned Mechanical and Hydraulic systems over time would be ideal.
• Prior hydraulics, electrical systems, or industrial applications engineering experience
• Track record translating ambiguous customer needs into concrete specs
• Comfortable moving between customers and skilled tradespeople, often in the same week... comfort working and interacting on the manufacturing floor.
• PLC/control systems experience is a strong plus