Product Engineer

Ultimate Staffing; Grapevine (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Ultimate Staffing is seeking a Product Engineer to join a client in Grapevine, Texas. This is a full-time, direct hire position.

The role focuses on technical support for the production team, failure analysis, and root-cause investigations. You will coordinate with local and overseas teams and prepare parts for second-level analysis.

Qualifications

• Associate degree or 3+ years of equivalent FA engineering experience for computing devices.
• Hands-on hardware assembly/disassembly for computing devices.
• Excellent written and oral communication skills.
• Strong MS Office knowledge (Excel, Word).
• Moderate knowledge of UEFI, WINPE, CMD, Batch files, SDK, ADK, and configuration files.
• Able to clearly communicate concepts across levels of the organization.
• Liaise effectively between company and client.
• Able to work cross-functionally with minimal supervision.
• Strong analytical and statistical skills.
• Willingness to work overtime for special projects or business support.

Responsibilities

• Provide Technical Support to the production team.
• Perform failure analysis on customer products.
• Investigate and perform root cause analysis.
• Contact client for escalations.
• Set up repair line including ESD tools and grounding.
• Identify optimum analytical approaches to problems.
• Communicate with local and overseas teams via email and conference calls.
• Prepare parts and components for factory team second-level failure analysis.

Skills

Hardware assembly

UEFI/WINPE/CMD

Communication skills

MS Office

Configuration files

Analytical skills

Cross-functional teamwork

Education

Associate degree in engineering

Job description

Ultimate Staffing is seeking a Product Engineer to join a client in Grapevine, Texas. This is a full-time, direct hire position.

Responsibilities:

• Provide Technical Support to the production team.
• Perform failure analysis on customer products.
• Investigate and perform root cause analysis.
• Contact client for escalations.
• Set up repair line including ESD tools and grounding.
• Identify optimum analytical approaches critical to problems.
• Requires communication with local and overseas team via emails and conference calls.
• Prepare parts and components for Factory team second level failure analysis.

Qualifications:

• Minimum Associate degree in product design, mechanical, electronic or computer engineering with little experience or 3+ years of equivalent experience as FA engineer for computing devices.
• Hands on Experience in hardware assembly and disassembly on computing devices
• Requires excellent written and oral communication skills.
• Must have strong Office suite knowledge (excel, word etc.).
• Requires moderate knowledge of UEFI, WINPE, CMD, Batch files, SDK, ADK, Configuration files.
• Effectively communicate concepts and solutions with various levels of the organization.
• Effectively liaison between Company and Client.
• Must be able to work cross-functionally with minimal supervision.
• Requires strong analytical and statistical skills.
• Requires flexibility to work overtime for special projects or business supports.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.