Product Enablement/Training Manager

Remote Worker LTD.

United States

A distancia

USD 67.000 - 91.000

Jornada completa

Hace 10 días

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Descripción de la vacante

Aveni is seeking an Enablement / Training Manager to design and deliver training for users of Aveni Assist and Aveni Detect, driving them from onboarding to everyday use. You will scale training across thousands of users and enterprise clients, shaping how AI-enabled workflows are adopted in financial services.

Join a growing enablement team focused on content creation, sessions delivery, and adoption analytics, with remote and flexible working options and a strong emphasis on developer-friendly

Formación

  • Proven track record of training users on software platforms and nurturing them into regular, long-term habits.
  • Exceptional organizational skills with complex scheduling across multiple cohorts.
  • Confident, engaging facilitator in digital and in-person settings with strong audience rapport.
  • Comfortable interacting with client end-users, team leads, and senior managers.
  • Ability to quickly master complex technical concepts and explain them simply.

Responsabilidades

  • Deliver onboarding, refresher, and feature sessions (online and in person) for financial advisers and their teams.
  • Organize training schedules, agendas, and invitations to ensure busy professionals can attend.
  • Follow up after training to drive adoption and embed Aveni tools into daily workflows.
  • Maintain a scalable onboarding path for new joiners across client firms.
  • Keep guides, video walkthroughs, and LMS content up to date, including the Aveni Certification program.
  • Monitor attendance, completion rates, and adoption metrics, sharing insights with Customer Success and Product teams.

Conocimientos

Software training
Adoption strategy
Organizational excellence
High-energy facilitation
Stakeholder management
Rapid learner

Descripción del empleo

Product Enablement / Training Manager


Help shape the future of AI-driven enablement in financial services


Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers, and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. Recognised as Fintech of the Year for two consecutive years, Aveni powers compliance monitoring, adviser guidance, and AI automation across regulated environments.


We are seeking an Enablement / Training Manager to plan and deliver the training that turns new users of Aveni Assist and Aveni Detect into confident, everyday power users.


The Role


You'll be the engine room of a growing enablement team. You'll run training for client users, organise schedules and agendas, secure time in busy diaries, and nurture people from first login to everyday use. With thousands of users using Aveni, and enterprise clients with thousands of advisers, there is real scale and impact to this role.


What You’ll Be Doing



  • Deliver Engaging Training: Run onboarding, refresher, and new feature sessions (both online and in person) for financial advisers and their support teams.


  • Organise Delivery at Scale: Build and manage training schedules, agendas, and invitations, ensuring busy, revenue-generating professionals have clear pathways to attend.


  • Nurture & Drive Adoption: Follow up after training sessions, identify users who need extra support, and help embed Aveni tools into daily workflows.


  • Manage New-Joiner Onboarding: Maintain a steady, scalable onboarding path for new starters across client firms.


  • Maintain & Author Content: Keep user guides, video walkthroughs, and LMS courses up to date, including the official Aveni Certification program.


  • Track & Report Telemetry: Monitor attendance, completion rates, and adoption metrics, sharing actionable insights with Customer Success and Product teams.



What We’re Looking For


Essential Experience & Competencies


  • Software Training & Adoption: Proven track record of training users on software platforms and actively nurturing them into regular, long-term habits.


  • Operational & Logistical Excellence: Exceptional organizational skills with experience managing complex schedules, agendas, and logistics across multiple cohort groups simultaneously.


  • High-Energy Facilitation: Confident, engaging communicator in both digital and face-to-face environments with strong audience rapport.


  • Stakeholder Management: Comfortable interacting directly with client end-users, team leads, and senior managers.


  • Rapid Learner: Ability to quickly master complex technical concepts and explain them simply and concisely.



Nice to Have


  • Wealth Management / FS Background: Experience as a paraplanner, adviser, or adviser support professional. If you have this domain background and are eager to learn, we encourage you to apply even with less formal software-training experience.


  • LMS & Content Tools: Experience with Learning Management System (LMS) administration or content authoring software.


  • Regulated Sector Experience: Familiarity with financial services, compliance, or other regulated B2B SaaS environments.


  • Scale-Up Mindset: Prior experience working within a high-growth startup or scale-up environment.



What We Offer



  • Salary & Equity: Up to £60,000 base + share options (enabling shared success across the business)


  • Time Off: 34 days holiday plus your birthday off (inclusive of bank holidays)


  • Work Flexibility: Remote and flexible working options (home office support or co-working space access)


  • Health & Wellbeing: Life insurance, income protection, private health & dental care, and 24/7 Employee Assistance Programme (EAP)


  • Retirement: Matched pension contribution up to 5%


  • Perks & Discounts: Retail discounts, freebies, and Cycle to Work scheme


  • Growth & Learning: Dedicated personal development budget and continuous learning opportunities



Join Us in Making a Difference


At Aveni, we believe that diversity drives innovation. We are committed to building an inclusive workplace where everyone feels valued and empowered to contribute their best work. We know that candidates often hesitate to apply unless they meet 100% of the criteria; if you believe you have what it takes to succeed in this role, we'd love to hear from you.

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