Product Enablement Lead Project/Program Manager

Fairygodboss; Alpharetta (GA); On-site; USD 120,000 - 150,000; Full time

Job summary

ADP is seeking a Product Enablement Lead to orchestrate a program and pilot launches for Lyric Global HCM solutions, coordinating readiness, adoption, and training across associates and clients. You will manage multi‑domain projects with stakeholders, applying structured methodologies to deliver on time and within budget.

You will work with Product Management to plan organizational readiness against the roadmap, report progress to leadership, and continuously improve enablement processes.

Qualifications

• 8+ years of project management experience or equivalent.
• Experience leading medium to large cross-functional projects.

Responsibilities

• Lead a Program and projects with cross-functional teams to drive readiness and change management for feature adoption.
• Collaborate with Product Management to align readiness against the product roadmap and coordinate cross-domain projects.
• Provide program/project reporting and presentations to all levels of the organization.

Skills

Project management

Stakeholder management

Cross-functional collaboration

Communication skills

Tools

Smartsheet

Confluence

Microsoft Office

Job description

ADP is hiring a Product Enablement Lead Project/Program Manager.

Interview Questions

• Do you thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued?
• Are you looking for an opportunity to make a difference by using your communication, problem‑solving, and project management skills to drive results for our clients?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?

Well, this may be the role for you. Ready to make your mark?

In this role, you will lead a program as well as individual feature pilot and launch projects by planning, organizing, controlling, and deploying key milestones, deliverables, and resources according to business goals. You will use specific templates and techniques to manage through the preferred project life cycle to ensure business goals and objectives are accomplished within designated timeframes and budgets.

The nature of what you do every day will not change -- your #1 goal is to lead a Product Enablement Program for the roll out of Lyric Global HCM solutions and features, helping to shape the approach for the integrated feature release experience for associates and clients. Still, every day will be different because the product features and solutions will vary, as will the product domains. There will be no shortage of new questions to explore, which will keep things interesting, and our top‑ranked training will help to set you up for success!

To thrive in this role, you have a way with project team members, stakeholders, and clients that builds rapport, establishes trust, and shines with professionalism. You will manage the project teams and all project phases, including initiation, planning, execution, monitoring, control, and closure. When done successfully, your project team, stakeholder, and client sentiment will make you proud. We'll also have a healthy dose of fun along the way. Not only can you find a career here but friendships that last in a company that values inclusion.

A little about ADP

We are a global leader in human resources technology, offering the latest AI and machine learning‑enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down‑to‑earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO

Lead a Program and projects working with cross‑functional teams and stakeholder partners to drive associate and client readiness and change management leading to feature adoption. Collaborate with Product Management and peers for planning organizational readiness against the product roadmap and to coordinate cross‑domain projects. Provide program/project reporting and presentations to all levels of the organization.

What you can expect on a typical day

• Be a True Partner. You will manage project teams responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished within designated timeframes and budgets. You will develop strong partnerships and working relationships at all levels of the organization, internally and externally.
• Collaborate and Connect. You will identify cross‑functional resources critical to project objectives and build diverse collaborative teams to drive business success. You will lead and influence initiatives and projects to provide strategic insights which enable efficient execution of project deliverables and milestones, including managing the full life cycle of projects.
• Think Like a Client, Act Like an Owner. You will provide analysis and status reports of the project, including business case, ROI, and post‑project review. You will assess, manage, resolve, and (if necessary) elevate risks and issues.
• Create and Innovate. You will provide recommendations and suggest best practices with the expectation of always creating an exceptional associate and client experience. You will use critical thinking and problem‑solving skills to approach new situations.

TO SUCCEED IN THIS ROLE: Requirements

• You have at least 8 years of project management experience and/or continuous improvement experience.
• You have prior work experience leading medium to large cross‑functional and/or multi‑year projects from concept to delivery.
• You possess strong knowledge of project management processes, tools, and structured methodologies.
• You guide and inspire others in a consultative approach and drive collaboration and client focus with the project team and internal partners.
• You communicate effectively, both verbal and written.
• You manage multiple and changing priorities (flexibility/adaptability).
• You demonstrate learning agility and critical thinking skills and apply basic concepts in new situations.
• You work and thrive independently and in a collaborative environment; you partner, collaborate, and work in a team (and matrixed) environment.
• You coach, train, and mentor other team members with less experience.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

• Experience noted above, OR
• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem‑solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

BONUS POINTS FOR THESE: Preferred Qualifications

• You bring industry expertise to each client solution and apply best practices through in‑depth analysis.
• You maintain focus and work effectively with multiple demands.
• You take initiative to seek out answers, solutions, and positive outcomes.
• You’re process‑oriented with a high attention to details.
• You’re proficient using Microsoft Office suite and have experience with Smartsheet, Confluence, or similar tools.
• You have experience in the Human Capital Management (HCM) Industry and knowledge and understanding of global solutions is preferred.
• Experience with Agile‑Waterfall Hybrid projects.
• You have PMP, PgMP, PHR, SPHR, CCP, CBP, HCS, or other similar certifications from highly recognized professional learning institutions.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best‑in‑class benefits start on Day1 because healthy associates are happy ones.
• Focus on your mental health and well‑being. We’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company‑paid time off for volunteering for causes you care about.

Salary Range: ADP UPDATE

What are you waiting for? Apply today!

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.