Principal Program Manager, Lyric Implementation

ADP; Alpharetta (GA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Be yourself in an inclusive culture

Global networks via Business Resource 

Mentorship and career growth

Job summary

ADP is seeking a Principal Program Manager in NAS Lyric to lead large, multi‑year projects and coordinate cross‑functional teams. You will ensure timely delivery within budget while partnering with stakeholders across the organization to drive strategic outcomes.

You will apply strong program management practices, coach team members, and maintain a focus on delivering measurable ROI for clients. This role emphasizes collaboration, adaptability, and executive communication.

Qualifications

• 10+ years of project management and/or continuous improvement experience.
• Experience leading medium to large cross‑functional and/or multi‑year projects from concept to delivery.
• Strong knowledge of project management processes, tools, and structured methodologies.
• Ability to coach, train, and mentor other team members.

Responsibilities

• Manage large project teams responsible for planning, coordination and implementation of projects within timeframes and budgets.
• Identify cross‑functional resources and build diverse teams to drive business success.
• Provide analysis and status reports including business case, ROI, and post‑project review; assess risks and issues.

Skills

Project management

Cross-functional leadership

Communication (verbal & written)

Adaptability / flexibility

Mentoring / coaching

Client focus / consultative approach

Analytical thinking / problem solving

Independence in a team environment

Tools

Microsoft Office

FinancialForce

Anaplan

Confluence

Job description

ADP is hiring a Principal Program Manager in NAS Lyric.

Responsibilities

• Be a True Partner. You will manage large project teams responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished within designated timeframes and budgets. You will develop strong partnerships and working relationships at all levels of the organization, internally and externally.
• Collaborate and Connect. You will identify cross‑functional resources critical to project objectives and build diverse collaborative teams to drive business success. You will lead and influence initiatives and projects to provide strategic insights which enable efficient execution of project deliverables and milestones, including managing the full life cycle of projects.
• Think Like a Client, Act Like an Owner. You will provide analysis and status reports of the project, including business case, ROI, and post‑project review. You will assess, manage, resolve, and, if necessary, elevate risks and issues.
• Create and Innovate. You will provide recommendations and suggest best practices with the expectation of always creating an exceptional client implementation experience. You will use critical thinking and problem‑solving skills to approach new situations.

Requirements

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

• You have at least 10 years of project management experience and/or continuous improvement experience
• You have prior work experience leading medium to large cross‑functional and/or multi‑year projects from concept to delivery
• You possess strong knowledge of project management processes, tools, and structured methodologies
• You guide and inspire others in a consultative approach and drive collaboration and client focus with the project team and internal partners
• You communicate effectively, both verbal and written
• You manage multiple and changing priorities (flexibility/adaptability)
• You demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
• You work and thrive independently and in a collaborative environment; you partner, collaborate, and work in a team (and matrixed) environment
• You coach, train, and mentor other team members with less experience

Preferred Qualifications

• You bring HCM industry expertise to each client solution and apply best practices through in-depth client consultation
• Implementation of large complex SaaS technology platforms
• You maintain focus and work effectively with multiple demands
• You take initiative to seek out answers, solutions, and positive outcomes
• You're process‑oriented with a high attention to details
• You're proficient using Microsoft Office suite and have experience with Financial Force, Anaplan, Confluence, or similar tools
• You have experience in the Human Capital Management (HCM) Industry and/or knowledge and understanding of payroll
• You have PMP, PgMP, PHR, SPHR, CCP, CBP, HCS, or other similar certifications from highly recognized professional learning institutions

Benefits

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best‑in‑class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well‑being. We’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company‑paid time off for volunteering for causes you care about.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.