Product Education Specialist

lululemon; Hendersonville (TN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon in Hendersonville, TN is hiring an Educator to deliver world-class guest experiences. You will educate customers on product features, support omnichannel programs, and keep the store organized to uphold our luxury environment.

The role emphasizes inclusion, integrity, and teamwork, with a flexible schedule including evenings and weekends. A strong passion for fitness and community is valued.

Qualifications

• Experience delivering world-class customer service.
• Ability to educate customers on product features and benefits.
• Willingness to work evenings, weekends, and holidays as needed.

Responsibilities

• Interact with guests to ensure a great guest experience, valuing guests’ time.
• Assess guests’ needs to provide customized purchase solutions and support.
• Provide technical product education by articulating product value and benefits.
• Facilitate seamless end-to-end guest experience with omnichannel programs (buy online/pickup in store, phone sales, ship from store).
• Move dynamically on the floor to engage with guests and attend to store needs.
• Receive guest feedback and collaborate with store leadership to make it right.

Skills

Guest experience

Team collaboration

Communication

Product education

Inclusion & Diversity

Integrity

Personal responsibility

Self-awareness

Enthusiasm

Job description

lululemon in Hendersonville, TN is hiring an Educator to deliver world-class guest experiences. You will educate customers on product features, support omnichannel programs, and keep the store organized to uphold our luxury environment.

The role emphasizes inclusion, integrity, and teamwork, with a flexible schedule including evenings and weekends. A strong passion for fitness and community is valued.