Product Education & Certification Lead

Cumulus; Houston (TX); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Equity incentive plan

Competitive salary

Travel opportunities

Job summary

Cumulus seeks a Product Education Manager to scale learning for customers, partners, and internal teams. You will lead the selection and launch of a learning platform, build Cumulus Academy, and establish a formal certification program.

As the first education hire, you will own this function and work from our Houston hybrid office. You will craft curricula for external and internal audiences, maintain content, and partner with Product and Services to improve adoption.

Qualifications

• Bachelor's degree or equivalent professional experience in a related field.
• 5+ years of customer education, technical training, instructional design, enablement in B2B software.
• Experience building training curricula from scratch.

Responsibilities

• Evaluate, select, and implement an LMS and build Cumulus Academy.
• Design and launch a formal Cumulus certification program with curricula and assessments.
• Develop role-based and internal enablement curricula.
• Create training content in multiple formats (written, video, simulations).
• Measure learning outcomes and report results to Product leadership.
• Collaborate with Product Marketing and Professional Services for releases and adoption.

Skills

Curriculum design

Instructional design

Technical training

Project management

Communication

Travel willingness

Education

Bachelor's degree in education, instructional design, communications, engineering, business, or related field

Equivalent professional experience

Tools

Learning Management System (LMS)

Content creation tools

In-product guidance tools

Job description

Cumulus seeks a Product Education Manager to scale learning for customers, partners, and internal teams. You will lead the selection and launch of a learning platform, build Cumulus Academy, and establish a formal certification program.

As the first education hire, you will own this function and work from our Houston hybrid office. You will craft curricula for external and internal audiences, maintain content, and partner with Product and Services to improve adoption.