Product Director, TPA, PEO & Carrier Platforms

AbsenceSoft; United States; Remote; USD 188,000 - 230,000; Full time

Benefits offered by this job

Remote-first

Equity opportunities

Bonus program

Flexible time off

Diversity and inclusion

Job summary

AbsenceSoft is transforming the employee experience with secure, intuitive technology for HR professionals. The Product Director, TPA, PEO & Carrier will own strategy, roadmap, pricing, and results for the TPA/PEO/Carrier segment, starting as an individual contributor with potential to build a team.

You’ll lead multi-employer platform strategy, drive AI-enabled operations, set pricing in collaboration with Finance and Sales, and track adoption and performance metrics while ensuring compliance

Qualifications

• 10+ years in product management, end-to-end ownership as hands-on contributor.
• Experience shipping AI/LLM features into production with governance.
• Experience owning pricing, packaging, and business cases for a product line.
• Enterprise B2B SaaS experience with strong data fluency.
• Domain experience in leave/absence, disability, or related benefits preferred.

Responsibilities

• Own strategy, roadmap, and results for TPA, PEO, and Carrier partners.
• Set platform strategy for multi-employer administration across apps and APIs.
• Bring AI into partner operations to increase case-manager capacity with governance.
• Set pricing and packaging with Finance and Sales.
• Track adoption, growth, and operational metrics.
• Present strategy and progress to executive and partner leadership.
• Maintain applicable company controls, security, and compliance standards.

Skills

Product leadership

Roadmap ownership

Pricing strategy

AI integration

Enterprise SaaS

Data fluency

Executive communication

Job description

At AbsenceSoft, we’re transforming the employee experience. Our secure, intuitive technology helps employers bring humanity, certainty, and efficiency to some of the most complex moments in the workplace. Built by HR professionals for HR professionals, we’re proud of where we’ve been and even more excited about where we’re going.

Summary: The Product Director, TPA, PEO & Carrier owns AbsenceSoft’s products for the TPA, PEO, and Carrier Partners who run leave and accommodations on our platform. You’ll own strategy, roadmap, pricing, and results for the segment. The role starts as an individual contributor with the opportunity to build a team.

What You’ll Do

• Own product strategy, roadmap, and results for TPA, PEO, and Carrier partners.
• Set platform strategy for multi-employer administration, across the applications partners use and the APIs they build on.
• Bring AI into partner operations to increase case-manager capacity, with the governance enterprise clients expect.
• Set pricing and packaging with Finance and Sales.
• Track the metrics that matter: adoption, growth, and operational outcomes.
• Present strategy and progress to executive and partner leadership.
• Participate in a highly compliant environment, assisting to maintain applicable company controls, security, and compliance standards within your department and role.
• Other duties as assigned.

What’ll Set You Up for Success

• 10+ years in product management, including owning a product line end to end as a hands‑on individual contributor, and the ambition to build and lead a team.
• Experience building product for multi-client operators. This is the core of the role.
• Track record of shipping complex products on committed dates for high‑stakes enterprise customers.
• Experience shipping AI or LLM features into production workflows, with rigorous evaluation and governance.
• Experience owning pricing, packaging, and the business case for a product line.
• Enterprise B2B SaaS experience with strong data fluency.

Preferred Skills

• Domain experience in leave and absence, disability, ADA accommodations, workers’ compensation, or group benefits preferred.
• Experience in a high‑growth, scaling environment preferred.

Key Skills & Behaviors

• Bias for action and speed.
• Commercial instincts, with the presence to hold a room with the C‑suite.
• Highly autonomous; owns a product area end to end with minimal direction.
• Clear, confident communicator with executive leadership.
• Learns the work alongside the people who do it.
• Customer‑obsessed, with deep instincts for product quality.

Why join us

At AbsenceSoft, We LEAD With Our Values

• Lead with Innovation - We create meaningful change through intelligence, focus and passion. We embrace curiosity, data, and insight to shape the future of our industry. Always innovating, learning and evolving.
• Elevate Every Voice - Every perspective matters. We listen, learn, and build a culture where diversity of thought and experience drives better solutions and smarter decisions.
• Achieve Together - The customer fuels everything we do. We share knowledge, collaborate, celebrate wins, and face challenges as one team because success is always a collective achievement.
• Drive Outcome - Every action we take delivers measurable value to our teams, our customers, and the employees they support. Accountability is non‑negotiable. We honor our commitments, take responsibility for results, and see every success and setback as a chance to grow stronger.

We Offer

• Impact that matters. You’ll do work that shapes the future of the modern workplace
• Flexibility and trust. We’re remote-first and results driven. You’ll have the freedom and flexibility to do your best work, wherever you do it best.
• Growth and development. We believe the best work happens when people are growing. You’ll have access to learning resources, leadership programs, and real opportunities to take on new challenges and expand your impact.
• Competitive rewards. We offer comprehensive benefits, a performance‑based bonus program, and equity opportunities – because when we grow, you should too.
• Time for life. Recharge and reconnect with flexible time off, paid holidays, and flexible leave programs designed to support every season of life.
• Belonging and balance. We’re building an inclusive culture where every voice is valued, collaboration is celebrated, and success is shared.

We’re committed to building a team as diverse as the customers we serve.

Final compensation is determined based on a candidate's relevant experience, skills, education, and geographic location. This position is also eligible for annual bonus.

The Pay Range For This Role Is

188,000 - 230,000 USD per year (US National)