Product Director - Sales Experience Platform, SalesIQ

Testing Site - JPMC; New York (NY); Sur place; USD 180 000 - 240 000; Plein temps

Résumé du poste

JPMorgan Asset Management is seeking a Product Director for the Marketing Group, focusing on the Sales Experience Platform. You will lead cross-functional teams to deliver customer-centric, innovative products and strategic initiatives that delight clients and drive growth.

Your responsibilities include shaping roadmaps, guiding discovery, and coordinating with business leaders to maximize adoption and impact across markets.

Qualifications

• 8+ years of experience delivering products, projects, or technology applications.
• Deep expertise in Salesforce platform and ecosystem, especially Sales Cloud.
• Experience with Salesforce Agentforce and end-to-end implementations.
• Advanced knowledge of LLMs, generative AI, and ML for sales.
• 7 years of people management experience in global, cross-functional environments.

Responsabilités

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets.
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth.
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives.
• Owns product performance and is accountable for investing in enhancements to achieve business objectives.
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation.
• Build strong partnerships with business leaders, deeply understanding their needs to drive adoption and maximize impact.

Connaissances

Product management

Cross-functional leadership

Data analytics

AI/ML concepts

Strategic thinking

People management

Outils

Sales Cloud

Agentforce

LLMs

Description du poste

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in JPMorgan Asset Management Marketing Group, you are at the forefront of innovation—driving the creation of products and features that truly delight our customers. You leverage your expertise to challenge the status quo, break down barriers, and foster a culture of continuous improvement. Your leadership inspires cross-functional teams to deliver bold, customer-centric solutions that set new standards in the industry.

The Sales Experience Platform (SEP) is the engine behind our world-class distribution team, setting us apart in the market through cutting-edge technology that transforms the sales process. SEP unifies data, tools, and insights into a seamless platform, empowering our sales force to build stronger client relationships, act on real-time intelligence, and maximize productivity. With a globally distributed team, SEP is designed to meet the diverse needs of our sales professionals around the world. We work hand-in-hand with the business to understand their challenges, build lasting partnerships, and deliver products that drive sales success in every market we serve.

Job responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Leads the entire product life cycle through planning, execution, and future development bycontinuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches andmentorsthe product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, andidentifiesopportunities for product differentiation

• Build strong partnerships with business leaders, deeply understanding their needs to drive adoption and maximize impact.

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalentexpertisedelivering products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Deep expertise in the Salesforce platform and ecosystem, especially Sales Cloud, with advanced skills in forecasting, prospecting, and lead management to optimize sales performance.
• Extensive hands-on experience with Salesforce Agentforce, leading end-to-end implementations and architecting solutions that automate workflows and enhance agent productivity.
• Proven ability to align Agentforce solutions with business goals, collaborating cross-functionally to achieve measurable results.
• Advanced technical knowledge of large language models (LLMs), generative AI, and machine learning, with practical experience applying these technologies to sales challenges and guiding teams on best practices.
• Skilled at translating complex AI concepts into actionable strategies that drive innovation and improve decision-making throughout the sales lifecycle.
• Demonstrated success in leading organizational change, managing stakeholders across functions and geographies, and driving adoption of key product lifecycle activities.
• 7 years of people management experience, with a strong track record of developing, mentoring, and growing high-performing teams in global, cross-functional environments

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field