Product Development Sample Support Coordinator

Burlington; United States; On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Competitive wages

Flexible hours

Associate discount

Medical/dental/vision coverage

Life and disability insurance

Paid time off

Job summary

Burlington Stores, Inc. is seeking a PD Sample Coordinator to work with merchants and vendors on the end-to-end product development sample process.

You will ensure timely delivery, accurate tracking, and thorough reviews, while streamlining communication across teams and maintaining organized sample spaces. You will lead data maintenance, collaborate with cross-functional partners, and support tool development to improve the sample workflow.

Qualifications

• 3+ years of product development, sample management, or related experience.
• Prior experience leading a team.
• Proficiency in Microsoft Office.
• Experience with PLM or sample tracking systems preferred.
• BA degree preferred.

Responsibilities

• Track Pre-Production and Top of Production samples with vendors to ensure timely delivery.
• Tag samples and enter product descriptions to maintain accurate inventory.
• Coordinate with internal teams to keep samples organized and accessible for reference.
• Share sample approvals and feedback with vendors to ensure clear communication.
• Run and review sample inventory reports and purge outdated samples.
• Support quality process review for sample quality and construction.
• Participate in weekly cross-functional meetings to review samples and address issues.
• Maintain documentation of sample status, delivery dates, and approvals.

Skills

Strong leadership

Attention to detail

Organizational skills

Multi-priority management

Written and verbal communication

Analytical mindset

Cross-functional collaboration

Problem-solving

Education

BA degree preferred

Tools

Microsoft Office

PLM / sample tracking systems

Job description

Position Overview

The primary purpose the PD Sample Coordinator is to work directly with merchants to organize the end-to-end product development sample process. This role ensures samples are delivered on time, accurately tracked, and properly reviewed. The position will streamline communication between merchants, vendors and internal teams while enabling merchants to focus on driving business needs.

A Day in the Life

Coordinate Sample Flow & Communication

• Track Pre-Production (PP) and Top of Production (TOP) samples by following up with vendors to ensure samples are delivered to the office in a timely manner
• Tag samples and enter product descriptions into the system to maintain an accurate and up-to-date inventory
• Partner with internal teams to ensure samples are organized and accessible for reference
• Share sample approval status and feedback with vendors to ensure clear and timely communication
• Run and review sample inventory reports to support consistent purging of outdated and excess samples

Support Quality Process Review

• Review samples to ensure they meet quality standards on required incoming samples, ranging from but not limited to : Color consistency with buyer expectations
• Weight and construction feel, compared to prior sample or other benchmarks
• Finishing and craftmanship
• Has product knowledge / ability to understand and assess product from a construction perspective
• Maintain accurate records of sample status, delivery dates, and approvals to support analysis

Cross-functional Collaboration

• Develop and maintain working relationships with cross-functional departments and vendors with a full understanding of the product development sample process
• Schedule and conduct weekly meetings with merchants to review samples and communicate any quality callouts, flagging any quality issues for review
• Collaborate with PD Sample Manager on streamlining workflows
• Maintain organization of physical sample space in accordance with sample lifecycle standards, in partnership with Facilities & other cross functional teams

System & Data Maintenance

• Enter and update sample information in internal tracker / support in tool development to build out database
• Lead effort to upload images and documentation into tracking system
• Support in testing and provide feedback on tools under development with IT with Sample Manager

You'll Come With

Skills & Abilities

• Strong leadership and coaching skills
• Exceptional attention to detail and quality control
• Strong organizational and prioritization skills
• Ability to manage multiple priorities in a fast-paced environment
• Effective written and verbal communication skills
• Analytical mindset with comfort reviewing reports and sample data
• Creative problem-solving skills, with ability to find solutions to challenges that arise in product development.
• Ability to work cross-functionally and build alignment across teams

Experience & Education

• 3+ years of product development, sample management, or related experience
• Prior experience leading a team
• Proficiency in Microsoft Office
• Experience with PLM or sample tracking systems preferred
• BA degree preferred

Physical Requirements

• Ability to work in a fast-paced office and occasional fieldwork to visit stores and vendor showrooms
• Lifting of samples up to 25 pounds
• Work is in person, in office up to 5 days a week

Come join our team. You're going to like it here!

Benefits

• You will enjoy competitive wages, flexible hours, and an associate discount.
• Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance.
• Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity

Compensation Range: $20.50 - $27.00