Product Development Sample Support Supervisor

Burlington Stores, Inc.; Burlington (NJ); On-site; USD 65,000 - 80,000; Full time

Job summary

Burlington Stores, Inc. in New Jersey is seeking a Product Development Sample Support Supervisor. The role leads the PD Sample Coordinators, ensures accurate tracking and review of samples, and partners with merchants, vendors and cross-functional teams to maintain a reliable PD Sample process.

This working supervisor role blends leadership with hands-on sample tasks, focusing on efficiency, quality, and reducing merchant workload while supporting merchandising needs.

Qualifications

• 3+ years of product development, sample management, or related experience.
• Prior experience leading a team.
• Proficiency in Microsoft Office.
• Experience with PLM or sample tracking systems preferred.
• BA degree preferred.

Responsibilities

• Provide day-to-day guidance and support to the PD Sample team and set workload expectations.
• Coordinate PP and TOP samples to ensure on-time, tagged, logged and tracked status.
• Oversee quality checks for color, weight, finish and craftsmanship and document findings.
• Maintain accurate sample data in internal tracking tools and support tool development with IT.
• Foster cross-functional collaboration with merchants, vendors and facilities teams.

Skills

Team Leadership

MS Office

PLM / Sample Tracking

Product Development

Education

BA degree

Tools

PLM

Sample Tracking Systems

Job description

Position Overview

The Product Development Sample Support Supervisor is responsible for overseeing and supporting the day-to-day operations of the Product Development Sample process. This role ensures samples are accurately tracked, reviewed, organized and managed to improve merchandise quality. The Supervisor acts as a leader for the PD Sample Coordinators, providing guidance, support and effective problem-solving while partnering closely with the PD Sample Manager, merchants, vendors and cross-functional teams. The goal of this role is to maintain a consistent, efficient and reliable PD Sample process that reduces merchant workload and allows them to focus on other business needs. This is a working supervisor role that leads the team while also contributing directly to the PD sample tasks.

Position Overview

The Product Development Sample Support Supervisor is responsible for overseeing and supporting the day-to-day operations of the Product Development Sample process. This role ensures samples are accurately tracked, reviewed, organized and managed to improve merchandise quality. The Supervisor acts as a leader for the PD Sample Coordinators, providing guidance, support and effective problem-solving while partnering closely with the PD Sample Manager, merchants, vendors and cross-functional teams. The goal of this role is to maintain a consistent, efficient and reliable PD Sample process that reduces merchant workload and allows them to focus on other business needs. This is a working supervisor role that leads the team while also contributing directly to the PD sample tasks.

A Day In The Life

Team Leadership & Support

• Provide day-to-day guidance and support to the PD Sample team


• Set clear expectations for workload, accuracy, timelines and quality standards


• Prioritize daily and weekly workloads to meet business needs


• Delegate tasks effectively across coordinators to support workload balance and efficiency


• Serve as the primary contact for issues related to sample tracking, timing, quality, or workload constraints


• Train and educate new PD coordinators on sample process, tools and best practices

Coordinate Sample Flow and Coordination

• Ensure Pre-Production (PP) and Top of Production (TOP) samples are:


• Received on time


• Properly tagged and logged


• Accurately tracked in sample tool


• Reviewed and documented correctly


• Monitor sample status and approvals to ensure no gaps or delays in the review process


• Validate that sample feedback and approvals are communicated clearly and timely to vendors


• Oversee consistent purging, storing and/or donating of samples

Support Quality Process Review

• Support and oversee quality checks, ensuring coordinators consistently review the following, including but not limited to:


• Color accuracy and consistency


• Weight, construction and hand feel


• Finishing and craftsmanship


• Assist with sample reviews when issues or discrepancies are identified


• Ensure quality callouts are documented, communicated and followed through


• Partner with merchants to review and clarify quality concerns or feedback


• Apply product knowledge to understand and assess product from a construction perspective

System & Data Maintenance

• Ensure coordinators consistently and accurately enter sample data into internal sample tracking tool


• Support in testing and provide feedback on tools under development with IT with PD Sample Manager


• Lead efforts to ensure images, documentation and approvals are uploaded and maintained properly


• Identify process gaps and recommend improvements

Cross-Functional Collaboration

• Develop and maintain working relationships with cross-functional departments and vendors with a full understanding of the product development sample process


• Act as the primary point of contact for PD Sample Coordinators `


• Partner with Corporate Facilities to maintain organization, storage, and effective use of physical sample space


• Represent the PD Sample Coordinator team in meetings as needed

You’ll Come With

• 3+ years of product development, sample management, or related experience


• Prior experience leading a team


• Proficiency in Microsoft Office


• Experience with PLM or sample tracking systems preferred


• BA degree preferred

Come join our team. You’re going to like it here!

You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Min-Mid $65,000.00 - $80,000.00

Posting Number R103976

Location New Jersey-Burlington

Address 2006 Route 130 North

Zip Code 08016

Pay Rate Salaried

Career Site Category Corporate

Position Category Planning and Allocation

Job Type Full-Time

Remote Type In Office/On-site

Evergreen No