Product Development Coordinator

City of Austin; Austin (TX); Hybrid; USD 85,000 - 108,000; Full time

Benefits offered by this job

Telework options

Job summary

City of Austin's Austin Energy division seeks a product strategy professional to evaluate and develop new energy programs and products. You will lead cross-functional teams, manage products and monitor performance, and conduct market research for commercialization.

The role includes developing marketing plans, forecasting financials, and engaging with stakeholders, with a focus on energy efficiency adoption for small and medium businesses.

Qualifications

• Bachelor’s degree in Business, Marketing, Economics, Statistics, Engineering, or Communications with 3+ years related experience.
• Experience leading cross-functional teams in product development and market planning.
• Ability to analyze market data, forecast market share and profitability.

Responsibilities

• Deliver marketing and outreach campaigns to increase adoption of energy efficiency technologies and services.
• Provide on-site or virtual visits to promote Austin Energy programs and offerings.
• Monitor leads and project status in coordination with Austin Energy project leads and engineers.
• Engage with key stakeholders including community and business groups; installation contractors; and equipment manufacturers or distributors.
• Lead analysis that identifies and targets key customer groups based on energy usage, building types, business type.

Job description

About This Position

Under general supervision, responsible for evaluating products, programs and services for addition to the Austin Energy product lines and for developing new products and services.

Job Description: Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Lead and maintain accountability for cross-functional teams involved in research and development of new products and target market plans. Manage products, programs or services as assigned. Monitor and analyze product, program and /or services. Conduct and manage market research projects for the evaluation and/or development of new products and market segments. Coordinate and/or lead launch activities for new market offerings Identify potentially beneficial product and services ideas for Austin Energy to explore for commercialization. Make recommendations to executive staff and business unit managers regarding product lines and services within Austin Energy. Develop, analyze and recommend financial analysis and forecasting for new products. Participate in the development of initial marketing plans. Provide customer focus and the development of market driven products and services within Austin Energy.

Responsibilities - Supervisor and/or Leadership Exercised

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

• Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge of market and product evaluation techniques, including customer demand analysis and profitability analysis.
• Knowledge of market segmentation techniques and principles.
• Skill in oral and written communication including presentation.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to determine and forecast market share.
• Ability to determine competitive advantage and distinctive competence.
• Ability to handle conflict resolution.
• Ability to use various computer software applications.

Minimum Qualifications:

Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business, Marketing, Economics, Statistics, Engineering, Communication , plus three (3) years of Experience in a field related to the job Experience may substitute for education up to four (4) years.

Preferred Qualifications:

• Experience conducting outreach, marketing, or sales to small-and medium-businesses.
• Experience with energy efficiency, building construction, or property management.
• Experience engaging with contractors, city departments, and other community stakeholders.
• Experience with customer relationship management software or workflow management software.
• Experience creating and analyzing large data sets to identify target customer types.
• Ability to travel to multiple locations.

Primary duties will include:

• Deliver a marketing and outreach campaign that increases adoption of energy efficiency technologies and services for small-and medium-business customers.
• Provide on-site or virtual visits to promote Austin Energy programs and offerings.
• Monitor leads and project status in coordination with Austin Energy project leads and engineers.
• Engage with key stakeholders including community and business groups; installation contractors; and equipment manufacturers or distributors.
• Lead and support analysis that identifies and targets key customer groups based on energy usage, building types, business type, etc.

This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Work Location: 4815 Mueller Blvd., Austin, TX 78723 Pay Range: $84,670 (Min) to $107,500 (Mid) Days/Hours: Monday through Friday; 8:00 a.m. to 5:00 p.m. - 60% telework allowed)

VETERAN INTERVIEW PREFERENCE:

Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

CRIMINAL HISTORY BACKGROUND CHECK:

The top candidate will be subject to a minimum 7 year criminal history background check.

TRAVEL:

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call [phone] or Texas Relay by dialing 7-1-1.

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation’s most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation: Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation’s most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. City of Austin Employment Video