Product Detailer

Senneca Holdings; Wilmington (NC); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

401(k) with company match

Health, Dental, and Vision Insurance

Life and Disability Insurance

Paid Time Off and Holidays

Tuition Reimbursement

Employee Assistance Program

Flexible scheduling options

Professional development support

Referral bonuses

Stable, long-term career path

Job summary

Senneca Holdings is seeking an experienced Product Detailer in Wilmington, NC. You will translate customer orders into production-ready work instructions and collaborate with Sales, Customer Service, and Engineering to ensure accuracy and on-time delivery.

This is a full-time, hourly position offering benefits and growth opportunities within a leading hollow metal doors and frames manufacturer. Join a team committed to quality and teamwork, with structured training and long-term career potential.

Qualifications

• Ability to interpret purchase orders and translate into production-ready work instructions.
• Strong attention to detail and accuracy in documentation.
• Comfort with basic architectural drawings or order-entry templates (training provided).
• Collaborate across Sales, Customer Service, and Engineering to meet deadlines.

Responsibilities

• Interpret purchase orders and input data into internal systems using our product configurator.
• Generate clear and accurate work order instructions and documentation.
• Collaborate across departments to clarify project details and meet order deadlines.
• Ensure all job details align with SOPs and manufacturing requirements.
• Maintain organized documentation and workflow across systems.

Skills

Attention to detail

Math skills

Excel

Organizational skills

Education

Associate degree or equivalent relevant experience

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

We are searching for an experiencedProduct Detailer
Location: Wilmington, NC
Department: HMF Express – A Subsidiary of Senneca Holdings
Reports to: Lynette Hudson
Employment Type: Full-Time, Hourly (Non-Exempt)

Why Join Us? – We Offer:

• 401(k) with company match
• Health, Dental, and Vision Insurance
• Life and Disability Insurance
• Paid Time Off and Holidays
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Flexible scheduling options
• Professional development support
• Referral bonuses
• Stable, long-term career path

About Us

HMF Express, part of Senneca Holdings, is a leading manufacturer of custom and quick-ship hollow metal doors and frames for commercial buildings. We operate with precision, teamwork, and a strong commitment to quality. Join a team where your contributions matter, and your growth is supported.

Role Overview

The Product Detailer is responsible for supporting accurate and timely work order detailing. Working closely with Sales, Customer Service, and Engineering, this role helps ensure that customer orders are translated accurately into production-ready work instructions.

Key Responsibilities

• Interpret purchase orders and input data into internal systems using our product configurator.
• Generate clear and accurate work order instructions and documentation.
• Collaborate across departments to clarify project details and meet order deadlines.
• Ensure all job details align with HMF SOPs and manufacturing requirements.
• Maintain organized documentation and workflow across systems.

What You Need to Succeed

• Ability to work efficiently under deadlines in a fast-paced production environment.
• Basic understanding of architectural drawings or order entry templates (training provided).
• Strong attention to detail and organization.
• Technical aptitude and solid math skills.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook).

Preferred Qualifications

• Experience in the commercial door and frame or building materials industry is helpful, but not required.
• History of working successfully in a team environment.
• Associate degree or equivalent relevant experience.

Join One Team Senneca

We believe in doing meaningful work, valuing every team member, and building quality products that make an impact. If you're motivated, detail-oriented, and eager to be part of a supportive team—we want to hear from you.

Equal Opportunity Employer

Senneca Holdings is committed to equal opportunity employment. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.