Product Designer

Nooks; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Catered lunch and dinner

Unlimited paid time off

Parental leave

Equity incentive plan

Work from home stipend

Commuter benefits

Annual offsite

Job summary

Nooks in San Francisco is seeking a staff product designer to unify the Agent Workspace and to define what it looks like for a person and a team of agents to sell together. You’ll be the one to do it. This is an IC role, working closely with our head of design.

Set the design direction for the Agent Workspace. Define the interaction model, information architecture, and core patterns that unify our product lines. Make the calls other designers and engineers build against.

Qualifications

• 8+ years of product design experience, with leadership in a meaningful product area.
• Prototype and ship front-end work daily in production codebases.
• Sales/domain experience is a plus, not a requirement.
• Strong opinions about human-agent collaboration, held loosely.

Responsibilities

• Define interaction models for the Agent Workspace and establish IA.
• Ship end-to-end features from customer problem to production.
• Collaborate with customers through calls and shadowing reps to validate designs.
• Lead design system evolution and run the hardest crits to raise craft.

Skills

Product design

Systems thinking

React/TypeScript

Prototype in production

Design systems

Customer collaboration

Tools

React

TypeScript

Claude Code

Cursor

Codex

Job description

• Sales software was built for humans. We believe agents will do most sales work within the next two years. Reps already spend 4+ hours a day in Nooks across AI Dialer, AI Prospecting, AI Sequencing, and Agent Studio — and each of those grew up as its own product
• We’re hiring a staff product designer to turn them into one workspace, and to define what it looks like for a person and a team of agents to sell together. Nobody has designed this yet. You’ll be the one to do it. This is an IC role, working closely with our head of design
• Set the design direction for the Agent Workspace. Define the interaction model, information architecture, and core patterns that unify our product lines. Make the calls other designers and engineers build against
• Design the human-agent loop. When should an agent act on its own, ask first, or hand work back? How does a rep review what agents did across 500 accounts overnight, fix what’s wrong, and trust them more tomorrow? Turn model capabilities and failure modes into interfaces reps rely on all day
• Ship end to end, in code. Go from a customer problem to production. Prototype and build with real model output, ship front-end changes alongside engineers, sweat the details. Agree on the success metric with your PM and iterate until it moves
• Work directly with customers. Our biggest accounts have shared Slack channels with the team. You’ll join calls, shadow reps during dial sessions, and watch how teams actually use what you shipped
• Raise the design bar across the company. Partner with our head of design to shape how a small team works: evolve the design system, run the hardest crits, raise the craft of the designers around you, and help us hire as the team grows

Benefits

• Health insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage, to ensure you and your family have access to quality care.
• Catered lunch and dinner: Our office provide expensed lunches, dinners, snacks, and drinks.
• Unlimited paid time off: Unlimited paid time off, allowing you to take the time you need to recharge.
• Parental leave: 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave to bond with a newborn child or newly adopted or fostered child.
• Equity incentive plan: Giving you more flexibility to exercise stock options and participate in the company’s growth based on tenure at Nooks.
• Work from home stipend: Reimbursed home office equipment and supplies expenses, ensuring you have the tools needed for productivity.
• Commuter benefits: Subsidies for public transportation and parking, to make your daily commute more convenient and affordable.
• Annual offsite: Annual offsite event to foster team bonding, celebrate achievements, and align on company goals.

You’ve shipped AI-powered features. You’ve designed around non-deterministic output, latency, and errors, and you’ve worked with engineers on prompts or evals to improve the experienceA portfolio of shipped work on complex, high-frequency tools — products people live in for hours a day, like B2B workflow, productivity, developer, or pro toolsYou’re a systems thinker with taste. You can move from platform architecture to a hover state in the same afternoonYou make the rest of the company fasterBased in San Francisco, excited to be in-office 3+ days per weekNot afraid to hop on a call with a customer to validate something you just designed. Sales domain experience is a plus, not a requirement8+ years of product design experience, including time leading design for a meaningful product area, as a founding designer, or as the designer others turn toYou build in code. You prototype and ship front-end work daily with tools like Claude Code, Cursor, and Codex, and you’re comfortable in a production React/TypeScript codebaseStrong opinions, held loosely, about what human-agent collaboration should look like