Product Design Director (IC) — AI‑Driven Concierge Experiences

Information Technology Senior Management Forum; New York (NY); On-site; USD 251,000 - 287,000; Full time

Job summary

Capital One is seeking a Product Design Director (Individual Contributor) for the Concierge Products & Premium Card teams. You will shape high-level design vision and drive AI-enabled design workflows across a broader ecosystem, including Velocity Black and agent tools.

This role emphasizes hands-on craft, strategic influence, and collaboration with research, Product, and Engineering leadership to deliver intuitive, high-value experiences.

Qualifications

• 8+ years of product design experience.
• Experience with AI-driven design workflows.
• Strong portfolio across concierge/digital experiences.

Responsibilities

• Lead high-impact, complex design initiatives from concept to delivery.
• Integrate AI tools and intelligent workflows into design practice.
• Mentor designers and uplift design capabilities across the organization.

Skills

Product design

AI integration

Mentorship

Cross-functional

Strategy

Prototyping

Communication

User research

Tools

Figma

Job description

Capital One is seeking a Product Design Director (Individual Contributor) for the Concierge Products & Premium Card teams. You will shape high-level design vision and drive AI-enabled design workflows across a broader ecosystem, including Velocity Black and agent tools.

This role emphasizes hands-on craft, strategic influence, and collaboration with research, Product, and Engineering leadership to deliver intuitive, high-value experiences.