Director, AI-Driven Experience Design

Capital One National Association; McLean (VA); On-site; USD 230,000 - 263,000; Full time

Job summary

Capital One seeks a Director of Product Design focused on AI in Experience Design to lead AI-driven design processes and tool adoption. The role partners with the SVP and design leadership to craft a future vision for AI integration across Experience Design and beyond.

The candidate will own roadmaps across AI tooling, upskilling design teams, and aligning with Product, Engineering and Analytics leaders to deliver bold, actionable milestones.

Qualifications

• 8+ years of experience in a product design role.
• Experience leading AI processes and tools at scale in a design organization.
• Experience partnering with product managers, engineers, marketing and analytics leaders across multiple business lines.
• Expertise with design and prototyping tools such as Figma.
• Proven leadership, process, results and impact in a senior design role.

Responsibilities

• Build and own roadmaps across AI tooling and AI-enabled design processes.
• Lead stakeholder alignment with senior executives across Product, Engineering and Design.
• Drive strategy and day-to-day execution for AI adoption within Experience Design.
• Scale AI-driven design processes and tooling across a matrixed organization.
• Develop and mentor design talent, fostering collaboration and growth.

Skills

Product design leadership

AI tools

Cross-functional collaboration

Executive communication

Interaction design

Visual design

Service design

Figma

Claude/Gemini

Stately/XState

Windsurf

Roadmaps

OKRs

Tools

Figma

Claude

Gemini

Stately

XState

Windsurf

Job description

Capital One seeks a Director of Product Design focused on AI in Experience Design to lead AI-driven design processes and tool adoption. The role partners with the SVP and design leadership to craft a future vision for AI integration across Experience Design and beyond.

The candidate will own roadmaps across AI tooling, upskilling design teams, and aligning with Product, Engineering and Analytics leaders to deliver bold, actionable milestones.