Product Demonstrator & Trainer Green-Tec USA

ES Utilities South Dakota-USA; Newton (NH); Sur place; USD 55 000 - 85 000; Plein temps

Résumé du poste

Terex Corporation in Newton, NH is seeking a Product Demonstrator & Trainer for Green-Tec USA to help dealers and customers understand and demonstrate our equipment, from initial demonstrations to handover and operator guidance.

You will deliver hands-on training, support deliveries, gather customer success stories, and collaborate with sales, service and product teams. Willingness to travel across the US is required.

Qualifications

• Practical experience in tree care, forestry or related equipment.
• Hands-on experience operating machinery on customer sites.
• Experience in demonstrations, operator familiarisation or technical sales support desirable.
• Experience in a customer-facing environment and ability to build relationships.
• Valid driving licence with any required endorsements for vehicles or trailers.

Responsabilités

• Develop expert knowledge of Green-Tec TH3 and AR6 machinery and related range.
• Plan and deliver safe, professional demonstrations at customer sites and events.
• Support machine deliveries, commissioning and handovers with dealers and service teams.
• Deliver structured product training for dealer sales and service teams.
• Provide technical sales support and capture feedback for improvements.

Connaissances

Technical communication

Presentation skills

Customer-facing

Independent work

Photography and video content

Outils

Microsoft Office

Description du poste

Job Description

Terex Corporation is a diversified global manufacturer of equipment used across a broad range of industries. More information on Terex can be found at www.terex.com.

Product Demonstrator & Trainer Green-Tec USA

Support the growth of Green-Tec by helping dealers and customers understand, demonstrate and get the best performance from our equipment. This hands-on role supports the customer journey from initial demonstrations to machine handover and ongoing operator guidance. It also captures customer success stories and provides practical feedback to sales, service and product development teams.

Main Duties and Responsibilities

• Develop expert product and application knowledge of the Green-Tec TH3 tree handler and AR6 self-propelled chipper, with knowledge of the wider range as required.
• Plan and deliver safe, professional demonstrations at customer sites, dealer locations and industry events, explaining machine capabilities, productivity benefits and suitable applications.
• Support machine deliveries, commissioning and customer handovers alongside dealers and service teams. Provide operator familiarisation in line with manufacturer instructions.
• Deliver structured product training for dealer sales and service teams, covering features, benefits, applications and competitive positioning.
• Provide application advice and technical sales support. Help assess equipment suitability and contribute to customer proposals, recording demonstration outcomes and follow-up actions.
• Build strong relationships with dealers and end users through regular visits and post-delivery follow-up. Provide refresher familiarisation when new operators join.
• Capture customer-approved photographs, videos, testimonials and job-site stories. Maintain a library of case studies and work with marketing to develop practical product content.
• Gather structured feedback on performance, usability, maintenance access and new applications. Share recurring issues and improvement opportunities with service and product management.
• Support trade shows, dealer open days, new-product previews and field evaluations. Coordinate demonstration equipment, transport and site readiness with the relevant teams.
• Assess demonstration sites, follow agreed safety procedures and maintain equipment readiness. Record customer support actions and refer technical faults to qualified service personnel. This role complements dealer service support and does not replace formal operator certification.

Experience and Qualifications

• Practical experience in tree care, forestry, vegetation management or a related equipment sector, with a good understanding of machine applications and expected performance. A relevant qualification or equivalent practical experience is required.
• Hands-on experience operating relevant machinery on customer or job sites. Experience with tree handlers, telehandlers or grapple saw cranes is required.
• Experience in demonstrations, operator familiarisation, dealer training or technical sales support is desirable.
• Experience in a customer-facing environment, with the ability to build effective relationships with operators, owners and dealer personnel.
• Competent with Microsoft Office. Photography, video and social-media content experience is desirable. A valid driving licence is required, with any additional entitlement needed for assigned vehicles or trailers.

Knowledge, Skills and Abilities

• Communicate technical information clearly and confidently, both verbally and in writing, to customers and colleagues.
• Present and demonstrate equipment effectively to individuals and groups with different levels of experience.
• Promote a positive team environment and respect the ideas, experience and requirements of others.
• Work effectively with sales, service, marketing and product development teams, with clear ownership of follow-up actions.
• Work independently, use initiative and apply a practical, customer-focused approach to problem-solving.
• Manage multiple demonstrations, customer visits and training activities at the same time.
• Organise travel, assess workload and commit to realistic timelines using available resources.
• Maintain strong attention to detail, accurate records and a consistent focus on safe working practices.
• Adapt to new products and applications, learn quickly and contribute practical improvement ideas.
• Willingness to travel regularly across the US, including overnight stays and occasional weekends, with international travel as required.

The above description is non-exhaustive and additional duties may be assigned in accordance with the role.

The position is based at the Newton manufacturing site, NH, USA, with regular field travel.

Applicants should demonstrate how their experience, skills and qualifications meet the criteria for this position.