Product Demonstration & Event Sales Specialist

H.E.B.; Austin (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

H-E-B in Austin, TX seeks a Selling Demo Representative to educate customers and drive sales through in-store events and hospitality activities.

The role involves engaging customers with product knowledge, samples, and savings information, setting up and closing events, and ensuring food safety and sanitation practices are followed.

Experience in sales or customer service is preferred; flexible hours are required to participate in various store events.

Qualifications

• Knowledge of sales or product demonstration (preferred)
• Strong communication and interpersonal skills
• Strong customer service skills
• Ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns

Responsibilities

• Connect with Customers, building loyalty
• Participate in total store events to create celebration
• Engage Customers with product knowledge, samples, and savings information; find opportunities to surprise and delight Customers
• Provide excellent customer service; answer product-related questions; help Customers locate merchandise
• Reviews educational materials and experiences products prior to each scheduled event
• Ensures all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement
• Prepares, stages, executes, and closes events, including product, equipment, supplies, safety / sanitation needs, marketing materials, sample payment, closing event in scheduling system
• Prepares products for use in demonstrations / samplings
• Reviews daily sales reports; understands success metrics
• Attends required food safety trainings

Skills

Communication

Interpersonal skills

Customer service

Product knowledge

Job description

H-E-B in Austin, TX seeks a Selling Demo Representative to educate customers and drive sales through in-store events and hospitality activities.

The role involves engaging customers with product knowledge, samples, and savings information, setting up and closing events, and ensuring food safety and sanitation practices are followed.

Experience in sales or customer service is preferred; flexible hours are required to participate in various store events.