Product Delivery & Requirements Analyst

ALMAC Group; Durham (NC); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Vision & Dental

20 days PTO per year

12 holidays per year

Disability & Life Insurance

401k company contribution

Hybrid work availability

Professional development

Job summary

ALMAC Group in Durham, NC is seeking a Business Support Analyst to assist the Business Analyst in shaping digital solutions aligned with strategic goals. The role involves leading requirements analysis, stakeholder engagement, testing, and business readiness while supporting assigned products and digital solutions.

You will collaborate across teams, drive backlog prioritization, and monitor KPIs to propose improvements.

Qualifications

• Bachelor's Degree or 2+ years' experience in design and delivery of software solutions in pharma, life sciences, or healthcare.
• 2+ years' experience in requirements analysis and elicitation for software products using agile or waterfall.
• 2+ years' experience facilitating and executing testing of software products.
• 2+ years' experience managing multiple deliverables from initiation to delivery.
• Experience in a multi-team environment meeting key milestones.

Responsibilities

• Support Business Analyst in eliciting, analyzing, and documenting requirements alongside system design requirements for large scale projects.
• Lead analyzing, and documenting business user requirements alongside system design requirements for small/medium scale projects.
• Ensure requirements are complete, feasible, and aligned with strategic goals.
• Collaborate with cross-functional teams to ensure solution design meets business needs.
• Write and execute PQ/UAT tests; track and resolve defects.
• Delivering business readiness activities including training, internal and external communications, SOP updates.
• Support management and prioritization of product backlogs; act as SME for assigned products.
• Monitor KPIs for assigned products, analyze trends, and propose actions for improvement.

Skills

Requirements analysis

Stakeholder engagement

Testing support

Business readiness

Cross-functional collaboration

Education

Bachelor's Degree

Job description

ALMAC Group in Durham, NC is seeking a Business Support Analyst to assist the Business Analyst in shaping digital solutions aligned with strategic goals. The role involves leading requirements analysis, stakeholder engagement, testing, and business readiness while supporting assigned products and digital solutions.

You will collaborate across teams, drive backlog prioritization, and monitor KPIs to propose improvements.